Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Salt Lake City, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 863 E 4500 S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Salt Lake City, UT!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
345 reviews
5 stars
200
4 stars
50
3 stars
27
2 stars
18
1 star
50
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers had mixed experiences with stylists; some praised their skills and friendliness, while others reported poor cuts and rude behavior.
Customer Service
Several reviews highlighted issues with staff attitude and communication, with some customers feeling disrespected or ignored.
Consistency
There were complaints about inconsistent haircut quality, with some customers receiving excellent cuts while others experienced significant dissatisfaction.
Management Response
Some customers appreciated the management's responsiveness to complaints, indicating a willingness to resolve issues.
Overall Experience
While many customers enjoyed their haircuts and the atmosphere, a notable number expressed frustration with service quality and staff interactions.
- ELEthan LoweDec 15, 20255.0Crystal was extremely friendly and gave me a great haircut!
- WWWilliam WoodsDec 11, 20255.0Great haircut. Friendly stylists.
- RLRoss LarsenDec 11, 20255.0Great welcome, hair done how i wanted it. pleasant chat with very nice employee. 😄
- MJMuse JenNov 22, 20251.0I have a very simple haircut. 1/2 inch of the bottom and trim the bangs. Easy right?! When that was done, the stylist then sliced off the hair around my face. Hair that had taken many, many, many years to grow in the style that I wanted. Even when I objected and said, “no, no I don’t want you to do that”, she continued. I am so upset!!
- DDDaveNov 16, 20255.0I think the stylist was Rocio as that what the receipt said. She's cut my hair twice now I think. Both times very polite & efficient. Does my hair great. Hopefully I can choose for her to cut my hair when I go next time if ok as not sure if your allowed to request who cuts your hair.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Mill Creek Plaza offer?
Great Clips Mill Creek Plaza provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampooing, blow drying, hair styling such as updos, and in some salons, perms.
Can I make an appointment before visiting Great Clips?
Great Clips is a walk-in salon with no appointments needed. You can walk in anytime during operating hours or use the Online Check-In feature to save your spot on the waitlist and reduce waiting time.
How does the Online Check-In feature work and save me time?
Online Check-In lets you add yourself to the waitlist remotely and view estimated wait times. You can sign up for ReadyNext text alerts to get notified when your wait time reaches 15 minutes, so you can arrive just in time for your haircut.
What are the operating hours of Great Clips at 863 E 4500 S?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Day.
Are Great Clips salons open on holidays?
Great Clips salons, including the Mill Creek Plaza location, are closed on Thanksgiving Day and Christmas Day. Other holiday hours may vary, so checking with the local salon before your visit is recommended.
Does Great Clips Mill Creek Plaza offer hair coloring services?
No, Great Clips salons do not provide hair coloring services at this location.
What payment methods are accepted at Great Clips Mill Creek Plaza?
The salon accepts major credit cards such as Visa and Mastercard, and also accepts debit cards. Cash is not required but may also be accepted.
Are there nearby places where I can grab food before or after my haircut at Great Clips?
Yes, nearby you can find restaurants like One Noodle Bar - Millcreek, Subway, Siam Orchid Thai Cuisine, Pizza Hut, and El Parche Colombian Food. These offer convenient dining options to enjoy a meal around your visit.
Where can I find essential services around Great Clips Mill Creek Plaza?
Nearby essential services include Smith's supermarket and grocery store for shopping needs, US Bank for financial services, and The UPS Store for shipping and printing services, making your visit efficient for multiple errands.
Are there wellness or fitness options near Great Clips at Mill Creek Plaza?
Yes, there are wellness options close by such as Endless Nails and Spa, Jet Acupressure for massage therapy, and Studio Cinco Fitness for fitness and bar activities, allowing you to complement your haircut with relaxation or exercise.