Great Clips

3.9
435 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Salt Lake City, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 532 E 400 S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Salt Lake City, UT!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
532 E 400 S, Salt Lake City, UT
84102, United States

Hours

Reviews

3.9
433 reviews
5 stars
249
4 stars
63
3 stars
31
2 stars
22
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Feedback on staff is mixed; while some customers praise the friendliness and professionalism of certain stylists, others report poor service and unprofessional behavior from specific employees.

Haircut Quality

Many customers express dissatisfaction with the quality of haircuts received, citing uneven cuts and failure to follow instructions, leading to a significant number of negative experiences.

Customer Service

Customer service experiences vary widely, with some praising the quick service and friendly atmosphere, while others report feeling disrespected or overlooked during their visits.

Online Check-In

The online check-in feature is appreciated by many customers for reducing wait times, making visits more convenient.

Pricing

Customers generally find the pricing to be affordable, but some feel that the quality of service does not justify the cost.
  • SL
    Sarah L
    3 days ago
    3.0
    This would’ve been a 5-star review, but I am so frustrated about our most recent experience here that I need to bring attention to it and there is no post-appointment survey to address complaints at. I’ve been getting mine and my daughter’s haircuts here for the better part of the last 2 years. I’ve had many of the stylists do both of our hair(I wish I knew their names), and it had always been a great experience. My issue is with the employee, I don’t know her name, with the fun bright pink hair and bold makeup. She said she’s been away a while and is back now. I brought my 6-y/o daughter in who really wanted all her hair chopped to a pixie that she could fohawk/spike, and was very clear on her vision. I was fully supportive and explained to the stylist what she wanted. This woman could not get it through her head that a girl could want a ““boy”” haircut and spent the first half of the appointment trying to talk her out of it and making her question herself. She said we could look at pictures and after I told her we already had been and know what we want, she goes and gets this book and starts showing us all these “more feminine” cuts that were not even the slightest bit close to what I had explained we were wanting. Many more frustrating, rude, and weird things happened with her, but that is the short story, so I don’t make this any longer to read. —> TL;DR The employee with the pink hair, instead of setting aside her own opinions and issues and doing her job to fulfill her client’s clear and persistent wishes, she instead took the liberty to project her shame and narrow-mindedness onto my young and impressionable daughter. Other than her, I love this Great Clips and will just make it awkward and request someone else next time. I don’t wish for this woman to be fired or anything like that— definitely not in this economy. What I seriously hope is that she can learn a thing or two to open her mind that not everyone in the world thinks like her. Second, I think she’s better suited just doing adult cuts and not kids. Stylists like this are the exact reason I grew to hate getting my hair cut professionally growing up and would then resort to doing it myself for years.
  • EO
    Elisa Ortega
    Dec 16, 2025
    5.0
    Amazing staff!!!
  • JB
    John Bromhead
    Dec 7, 2025
    5.0
    I had a nice lady cut my hair today and it’s probably the best hair cut I’ve gotten in the last year or so. Next time I come I’m definitely tipping more. I didn’t get the ladies name but she was working today (12/7/2025) and moving around in a chair haha. She was quick and efficient with my time as well.
  • WM
    William Manzanares
    Dec 7, 2025
    1.0
    Yous should let customers make appointments with certain stylists because some of your stylists can not do a fade at all no bland it’s just horrible I don’t want to take my hat off I posted some pics of it on there website under my name judge for yourself
  • TT
    Tres
    Oct 6, 2025
    1.0
    Worst haircut of my life, she cut off my whole mullet :( I just wanted it cleaned and tightened up. Never going here again

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.