Great Clips

4.0
517 reviews

About

Hair SalonBeauty Salon
Great Clips in Provo, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1774 N University Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Provo, UT!

Details

  • Requires appointmentNot available

Location

Great Clips
1774 N University Pkwy, Provo, UT
84604, United States

Hours

Reviews

4.0
517 reviews
5 stars
298
4 stars
97
3 stars
22
2 stars
28
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and personable staff, highlighting positive interactions with stylists.

Haircut Quality

Feedback on haircut quality was mixed; while some customers received great cuts, others reported uneven, rushed, or poorly executed styles.

Efficiency

Several reviews noted the quick service and efficiency of the haircut process, with many appreciating the online check-in feature.

Inconsistency

There were numerous complaints about inconsistent experiences, with some stylists providing excellent service while others were criticized for being rushed or inattentive.

Overall Experience

While many customers expressed satisfaction with their haircuts and the service, a significant number reported negative experiences that led to disappointment and reluctance to return.
  • TM
    Tiassa K. (mnemophylax)
    5 days ago
    2.0
    I went in and asked for a trim on my pixie - all I needed was to get my bangs out of my eyes and the ends neatened up. I walked out with most of my head shaved and the rest in a weird, awkwardly and unevenly shaped bowl cut. I have no idea what she was thinking, but it was nothing like what I wanted; she didn't ask any clarifying questions, and when I tried to tell her to leave it longer on top she just said "okay" and then hacked it short. Definitely never coming back here. Also, I did complain to customer service and they had the manager email me, but all she did was offer to "adjust" the haircut. At that point I didn't have enough hair left to "adjust" so I told her I didn't see the point, and she never responded after that.
  • BL
    Bob Lazard
    Nov 16, 2025
    1.0
    Ok I went into to get a little trim not expecting to have a traumatic experience. I had just finished working at the trampoline park and as I was changing out of my work clothes in the bathroom I saw that my hair was becoming an uncomfortable length so I decided to stop by great clips before going to jersey mikes to get my go to sandwich the chicken chipotle. I walked in and was greeted by my stylist she was nice enough but once I sat down I realized something was up. She pretended to listen to my requests and then when I finished talking she started to cut. It felt lazy and imprecise after 3 minutes she said she was done and wondered if I wanted anything else. I thought to myself the sides were untouched the back was not cleaned I thought maybe it was some sick joke. I then asked if she could finish the job and complete what I thought was a normal hair cut but as she continued I was filled with fear she seemed like she didn’t know what she was doing and looking back I suspect she didn’t. After all, I had a bad lazy haircut spent 22 dollars and never want to go back. At least the chicken chipotle was good.
  • RL
    Rocky Lloyd
    Nov 16, 2025
    1.0
    Don’t go here
  • DH
    Drew Hunt
    Oct 30, 2025
    5.0
    Ellie was great!! Super personable and fun to talk to and did a great job with my hair!! I've been excited about the mid part trendy haircut for a while and finally did it and she did an awesome job! She was very chill about me, not knowing 100% what I wanted and she gave me a great recommendations that turned out really well!
  • SB
    Shawn Butler
    Oct 28, 2025
    5.0
    They do a great job. This Great Clips is always fast and easy. Use the app to check-in online first. They track what you've asked for in the past and make it simple to get a quick haircut.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.