The Edgewater Spa is a favorite stop for hotel guests and local residents who know where to find the best massage, facial, manicure, skin treatment, hair styling and so much more in Madison. Our expert staff at the spa includes hair and makeup stylists, manicure and pedicure artisans, massage therapists, skin care and waxing specialists, and fitness trainers. Come to this classic Wisconsin spa resort to escape, relax, and rejuvenate. Schedule an appointment for a morning of relaxation or join our monthly club to ensure a regular change of pace fits into your routine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.