WELL Spa + Salon

Reviews

• JS

  Jamison Soya

  5 days ago
  2.0
  Underwhelming experience. The spa feels outdated and the service was not great. The hospitality felt lacking compared to experiences elsewhere.
• MG

  Marissa Guse

  Oct 4, 2026
  4.0
  The sauna, steam room, and whirlpool are divided into the women's locker room and men's locker room so you can't enjoy with your partner. The music during the massage wasn't really spa music, it was piano music which wasn't my favorite. The "swiss shower" wasn't worth it. There were only showerheads on the side walls and the jets were all shorter than my shoulders. There is a lap pool and indoor basketball court you can use which was nice.
• RG

  Risa Gillogly

  Aug 31, 2026
  5.0
  I got the relaxation massage from Patti over the weekend, and she made me feel extremely comfortable throughout the service. She was super friendly, calm, and professional. I highly recommend Patti if you’re going to get a massage at Well Spa. It was a great experience!
• CM

  Collin Meinen

  Aug 23, 2026
  2.0
  The actual massage and treatment was fantastic. It was very confusing as we had booked a couple's massage and were immediately split up into the men's and women's respective locker rooms. There are no shared spaces other than the sitting room, so we couldn't use the hot tub, steam room, or sauna together. The communication was lacking in what we were supposed to do before our massage, and I wish we would have been guided more about what we should do. Overall the places was nice, just a little dated for the price.
• KJ

  Kiley Bastian Johns

  Aug 19, 2026
  2.0
  Please note: I provided feedback directly to the spa in January immediately following the services, leaving my phone and email contact, but never received a response. My husband and I were guests at the Well Spa in January of 2026. We each had one service (Facial with Oneta and a Massage with Chloe). Both services were wonderful and relaxing. There were a few incidents during our time at the spa that warranted constructive feedback. First, in the women’s locker room, there was a group of women who were loud and rowdy. That’s fine, I moved to the pool to enjoy some peace and quiet. Upon moving to the tranquil room before my service, they were audible somewhere in the spa area to the point where multiple employees came to apologize for their behavior but the issue itself didn’t seem to be addressed with the group of women. It’s clear that this space is intended to be quiet for guests, so I’m unclear why this wasn’t addressed with them directly. Second, I made clear in my appointment that I am pregnant. Typically I am offered a bolster and a wedge (like those used for a prenatal massage) to ensure that blood flow isn’t stagnant in my upper half as you can’t lay flat after 20 weeks gestation. Oneta did her best to accommodate but at several points during the service I was uncomfortable due to stagnant blood flow. Last, we were in the lounge adjacent to the front desk. We were trying to pour coffee, but the thermos was out, meanwhile a spa worker was pouring themselves tea but did not offer to refill coffee or go to the other lounge to accommodate, nor did they alert another worker to do so. Overall, for the cost of the services and simply due to the lacking guest experience, I cannot say that I would recommend friends or family to visit this spa.

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