Gemini Salon & Spa

Reviews

• II

  IsaacTheLion

  2 days ago
  5.0
  I got highlights on my hair for the first time ever here. I was nervous at first because I have very textured hair, but Michelle approached it with confidence and it ended up looking great!
• MN

  Michelle Nelson

  4 days ago
  5.0
  Best Aveda professionals in the area! 🖤🤍🖤🤍
• NM

  Nmac23 Mackie

  Oct 7, 2026
  1.0
  If you value your hair, stay far away from( Hilary )Hilaria K. Montemayor-Quezarie.I went in for a simple trim with clear instructions and a picture for reference: I explicitly stated that I did not want to lose any length. ​Instead of listening, she took thinning shears to my hair and completely butchered it. What was supposed to be a light cleanup turned into a flat, lifeless mess with zero volume left. She destroyed the texture, ruined the shape, and took away all the life my hair had. It’s an absolute disaster. A professional should know how to listen to a client and understand basic technique. Utterly disappointing and unacceptable. Despite this clear mutual understanding, the stylist disregarded the visual reference and cut off a significant amount of my hair, severely over-thinning the back layers and removing far more length than agreed upon. The final result did not resemble the reference picture and caused irreparable damage to my haircut, which will take months to grow out. ​When I contacted management at Gemini Salon & Spa to address this unacceptable result and request a refund for the poor service, they refused to offer a refund or resolve the issue satisfactorily. ​While I understand that hair services involve artistic discretion, failing to follow a clear visual agreement and causing severe physical damage to length and density constitutes a material failure to deliver the service agreed upon. Because the service provided was unacceptable and inconsistent with the pre-service consultation, I am requesting a full refund of $63.75. The owner should be responsible to ensure staff are not impaired when working.
• NM

  Nmac23 Makie

  Aug 29, 2026
  1.0
  If you value your hair, stay far away from Hilary aka Hilaria K. Montemayor-Quezarie. I went in for a simple trim with clear instructions and a picture for reference: I explicitly stated that I did not want to lose any length. ​Instead of listening, she took thinning shears to my hair and completely butchered it. What was supposed to be a light cleanup turned into a flat, lifeless mess with zero volume left. She destroyed the texture, ruined the shape, and took away all the life my hair had. It’s an absolute disaster. A professional should know how to listen to a client and understand basic technique. Utterly disappointing and unacceptable. Despite this clear mutual understanding, the stylist disregarded the visual reference and cut off a significant amount of my hair, severely over-thinning the back layers and removing far more length than agreed upon. The final result did not resemble the reference picture and caused irreparable damage to my haircut, which will take months to grow out. ​When I contacted management at Gemini Salon & Spa to address this unacceptable result and request a refund for the poor service, they refused to offer a refund or resolve the issue satisfactorily. ​While I understand that hair services involve artistic discretion, failing to follow a clear visual agreement and causing severe physical damage to length and density constitutes a material failure to deliver the service agreed upon. Because the service provided was unacceptable and inconsistent with the pre-service consultation, I am requesting a full refund of $63.75. The owner should be responsible to ensure staff are not impaired when working.
• JN

  Jasmine yang Nygeun

  Jul 19, 2026
  1.0
  Owner is so rude

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