The Cosmetics Company Store

Reviews

• EB

  Elloe Bella

  Jun 13, 2026
  5.0
  ⭐⭐⭐⭐⭐ I cannot say enough good things about Jen and Jesus! They were absolutely amazing and made my shopping experience one of the best I’ve ever had. They were incredibly patient, kind, and helpful while assisting me in finding everything I needed. Their customer service went above and beyond. No matter how many questions I had, they took the time to help me with a smile and made me feel truly valued as a customer. It’s rare to find people who are so knowledgeable, professional, and genuinely caring. Thank you, Jen and Jesus, for your outstanding service and patience. You both made such a positive impression on me, and I will definitely be coming back because of the wonderful experience you provided. Best customer service ever!
• MZ

  Molly Z

  Dec 2, 2023
  1.0
  Today I had a disappointing experience at this store due to the unfair treatment and what seemed to be racial bias from the store manager, a woman with black frame glasses. There was a Black Friday promotion: get a $25 gift card for a later use with a $150+ purchase. My friends and I purchased a lot and got multiple gift cards. However, upon returning to the store to redeem our gift cards today, the manager imposed unexpected restrictions, claiming that we could only use one gift card per person per transaction per day. This directly contradicted what we were told on Black Friday and was not outlined in the gift card description. Seeking clarification, I asked the manager to provide documentation supporting this new rule, but she refused. Living a considerable distance away and unable to return to the store on another day, I asked a kind lady to make a purchase for me using a different gift card. Shockingly, the store manager tried to prevent this, seemingly more interested in obstructing my purchase than finding a reasonable solution. What deeply concerns me is the apparent discriminatory behavior exhibited by the store manager. Both my friend and I are of Asian descent, and her actions seemed to be influenced by racial bias. This entire experience has left me questioning the integrity of the store's customer service and the fairness with which customers are treated. I hope this issue is promptly addressed to prevent others from facing similar mistreatment.
• EE

  Elunemoon

  Jul 29, 2018
  5.0
  I love this store. They have amazing makeup at a discounted rate. New stuff all the time. Everytime I go I find amazing deals. The staff are really helpful as well. I would recommend coming here if you are looking for new makeup or skincare products before heading to ulta, sephora, or department stores.
• AA

  Amanda

  Mar 26, 2018
  1.0
  This place was horrible. I don’t know a lot about make up. When I walked in no one greeted us or asked if we needed any kind of assistance. They didn’t have a lot of customers in the store. One of the sales workers was just standing there doing nothing. I will never go back to a place like that.