JCPenney Salon

Reviews

• RR

  Renee Riva

  1 day ago
  5.0
  I went to JCPenny salon to follow where my former stylist Suzy (aka Suthiwa) is now working. She is the only stylist I trust with my hair in both color and cuts. She works very well following a photo of what cut you want or color. My hair was stripy orange as seen on left, I wanted an icy blonde highlight and got exactly what I wanted. She is a true hair artist and knows intuitively what will look best on you and takes her time to get it to perfection. She takes pride in her work and it shows she cares.
• CP

  Christine Patacini

  Jun 7, 2026
  5.0
  Took my granddaughter Lena for cut and shampoo. Angel did great job. Will go again. Thank you!
• BB

  Bee

  Mar 12, 2026
  1.0
  I visited JCPENNY SALON for a straight cut, but instead, I ended up with short hair with layers. I strongly advise against going there. The communication between customers and hairdressers is terrible. Please read all the reviews and avoid this salon at all costs. You risk leaving with something you didn’t ask for. My hair was ruined! 😭
• TW

  Tasha Willard

  Feb 6, 2026
  1.0
  I just moved here and I have been going to same stylist for many years and was very anxious in finding new one. I was seen by angel. I asked if she had experience with highlights and making sure she knew what she was doing. I was disappointed, in few things. The highlights were not even in both sides, one side was lighter than the other side, more orange and yellowish on one side because it was stopped in process too soon so it wasn't even on both sides. She asked for haircut I said just 1/4 inch even it out, that's all. Not a full haircut. But she went ahead and took two inches off from back even though I said 1/4 inches. I was in shock I worked so hard to keep my hair long and told her that I wanted it to stay LONG., and said no, not to do that and she stopped then she went futher keeping it long in front so it didn't even out with the back area where she cut it too short. I was told estimate around 100-120 for partial highlights on phone and was not sastified with how it turned out. Then she added on $50 for just trim the end, one minute doing that and didn't follow my instructions keeping it to 1/4 inches and now it's not evened out because of her mistake. She still charged me for that mistake she made with my haircut, overall she should t have charged me for haircut if she made that mistake plus it only took her few seconds and didn't even give full haircut. She smiles and seems nice at first but then at the end she argues with you making you pay for the price, even if it's her mistake. I was disappointed and won't go back to her for my hair services. Now I have to pay second time to have someone fix her mistakes somewhere else, Continuing to find the right hairstylist that listens to customers and doesn't do what they want to do.

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