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Business Details
About
Massage SpaMassage Therapy
Escape the everyday at Lotus Massage Spa, your tranquil retreat in Federal Way. We specialize in a variety of therapeutic massage techniques designed to soothe your mind, body, and spirit. Our skilled therapists are dedicated to providing a personalized experience, ensuring you find the perfect path to relaxation and renewal. Whether you seek to release tension, alleviate pain, or simply unwind, our serene atmosphere and expert care create the ideal sanctuary for your wellness journey. Discover your inner calm and restore your balance with us.
Location
Hours
Monday8:30 AM - 11:30 PM
Tuesday8:30 AM - 11:30 PM
Wednesday8:30 AM - 11:30 PM
Thursday8:30 AM - 11:30 PM
Friday8:30 AM - 11:30 PM
Saturday8:30 AM - 11:30 PM
Sunday8:30 AM - 11:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.