SEPHORA at Kohl's

Reviews

• LM

  L M

  Jun 23, 2025
  1.0
  I had a very disappointing experience during my recent visit to the Sephora inside Kohl’s. When I walked in, the two managers on duty Katie and Jennifer I believe I saw the name tags were huddled behind the register in a corner, completely absorbed in their phones and laughing. They didn’t acknowledge me once. I tried to ask a question, but they looked at me and continued laughing without offering any help. I spent about 30 minutes walking around the store and was never greeted. I even considered asking for a color match but felt too uncomfortable since both managers remained in the same corner the entire time. At one point, they both left the store to shop in Kohl’s, leaving no management present in Sephora. It was shocking to see this kind of behavior from people in leadership roles. To make matters worse, I overheard them discussing inappropriate topics while still at the front of the store, which was extremely unprofessional and honestly gross. The only bright side was a kind young associate—not a manager—who eventually helped me. She was the only one who acted professionally. This was by far the worst experience I’ve ever had at any Sephora. Management should be held to a much higher standard.
• BS

  Benisha Shatasha

  Dec 17, 2022
  3.0
  Not as good as the one in jcpenny but it'll do.
• NT

  Nury Tarazona

  Jul 2, 2022
  5.0
  Excelente lugar

Frequently Asked Questions About SEPHORA at Kohl's