Scents of Serenity Organic Spa in Richmond, VA, is a luxury organic spa dedicated to restorative wellness and refined self-care. Our clean, cruelty-free treatments and tranquil atmosphere create experiences that nurture both skin and body. Enjoy customized facials, HydraFacials, Swedish massage, deep tissue massage, prenatal massage, and couples massage tailored to support relaxation and lasting results. Organic body treatments, curated spa packages, luxury baths, and infrared sauna services provide a complete wellness experience focused on renewal, balance, and tranquility. Spa gift cards are available for sharing meaningful moments of relaxation and care—designed to feel restorative and unforgettable. Book your experience today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.