PR At Partners - Old Town Alexandria

Reviews

• MK

  Maggie Keller

  5 days ago
  5.0
  Gabby has been cutting my hair for a couple years now, and I trust her with my curls! She finds out what you want, and helps you get there. She is so kind and helpful, and makes me look like a goddess every time I step out of her chair. I’m only hesitant writing this review because I don’t want to have trouble booking her when I need my next cut! The salon itself is always clean with friendly staff.
• LR

  Lindsey Richman

  May 13, 2026
  5.0
  Eric, Gabe and team did an amazing job for my wedding. Eric helped do touch ups and made a glam chic classic look for my wedding hair that I just loved (it also stayed for the duration of my wedding). Gabe provided perfect flawless makeup that was long lasting and glamorous! I’d recommend, Gabe, Eric, Gabrielle and team for future brides! This team goes above and beyond and represents professionalism that cannot be taught!
• JP

  Jessica P

  Apr 23, 2026
  5.0
  Love love love this salon. I see Katie and she does a phenomenal job. FYI parking is either limited (paid) street parking or in (paid) parking garages so plan ahead. But worth it!
• MH

  Marissa Hodge

  Mar 16, 2026
  1.0
  I initially spoke with a representative named Ella, who was very friendly, accommodating, and willing to work with my busy schedule as someone balancing a full-time job while attending college to obtain my BSN. She helped me schedule an appointment for March 16, 2026, and I was really looking forward to it, especially since I’m new to the area and it has been quite some time since I’ve had my hair done. Unfortunately, my stylist, Gabi, had to cancel the appointment due to the weather. While I understand that circumstances like weather can be unavoidable, it was still very disappointing as I had been anticipating this appointment for a while. Because I was working and my nurse needed me on the floor, I had to call the salon back later. When I returned the call, I spoke with someone who I believe was the same person who informed me of the cancellation (possibly Alice). During that conversation, I felt that the interaction was rude and dismissive. The tone came across as having an attitude, which made me feel that my time and schedule were not being respected. As someone balancing work and school, my availability is very limited, and I had already made an effort to adjust my schedule — even considering giving up a study day — to make this appointment work. Being told that the lowest-priced stylist for the same service is booked out until mid-April was very discouraging, especially after the original appointment was canceled. Because of this experience, I ultimately decided that I may need to search for another salon that can better accommodate my schedule and provide a more positive customer service experience. I’m sure the salon produces great work, but unfortunately the service I experienced left me feeling uncomfortable and disappointed.
• LW

  Leslie W

  Dec 30, 2025
  5.0
  This salon really took care of me! From the moment I walked in, I was offered a beverage, my coat was taken and everyone was very nice. From the front desk employee to my stylist, I felt comfortable, heard, and I got everything I needed for a fresh new look, and more! It is a close community of stylists and professionals, and you can tell they love their clients, and their clients love them. I especially loved Melissa. She did an amazing job, told me what she recommended and didn't do anything I didn't want to. She was communicative, honest, sweet, personable, and very skilled at her job. I'll be back to see you for sure!!!

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