This profile is uncertified and using publicly sourced data
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Business Details
About
Hair Removal ServiceBeauty SalonSpaSkin Care Clinic
Smooth is locally & esthetician owned since opening in 2011. With two locations: Downtown Norfolk & Virginia Beach we specialize in the cleanest most comfortable Brazilian wax and honest, clean skin care.
Our team is highly trained & have years of experience calming even the most nervous first timer's nerves.
We welcome and celebrate bodies of all shapes and sizes.
Location
Smooth: A Skin & Waxing Boutique
215 E City Hall Ave, Norfolk, VA
23510, United States
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.