SEPHORA

Reviews

• JE

  jaime emory

  6 days ago
  5.0
  Leny was so sweet and so helpful the entire time I was at the store, she helped me build a skincare routine! She is very educated about her products and seems very genuine
• MD

  Meagan Durrant

  Apr 19, 2026
  3.0
  Visited the store during the sale, store was full of customers and 3 employees stood chatting in front of a display for 20+ minutes. Eventually I was approached by Sara and she was so helpful, but the employees standing and chatting acting like they couldn’t be bothered was not a good look.
• CN

  Cyndie Neel

  Apr 18, 2026
  1.0
  I just went In Sephora at Saratoga Springs looking for a specific item I had on my phone I approached two different clerks and ask them where I could find it. Neither one took the time to show me. They just pointed over against another wall. I was very disappointed that They couldn't pulled themselves away from straightening shelves to actually show me what I was looking for. That is my first time in the Sephora store and it will be my last time and I will make sure everyone I know knows about my disappointing experience.
• BU

  Brenda Umanzor

  Apr 17, 2026
  1.0
  First time visiting this Sephora location and was very disappointed. I walked in around 5:30 pm and was not greeted nor walked up to ask if I needed any help. I usually shop online but since this one just opened by my house I decided to go in person. I walked closer to the checkout and two employees were standing behind an aisle gossiping even when one made eye contact with me she still decided to continue their conversation. In addition I tried finding samples for new products I wanted to try and there were none available. This location needs to do better.
• MB

  Mia Burke

  Apr 16, 2026
  5.0
  absolutely love my girl Sara she is always so helpful and always recommends the best products!!! if you ever need help she’s your girl.