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The Grand Spa is Salt Lake City’s Only Full-Service Spa. Pampering services include everything from tension relieving massages and refreshing facials to salon services that will enliven your hair and nails. Not to mention, you can indulge in an executive shave. Find out what contentment from head to toe feels like by making plans to join us in the spa.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.