Serenity Spa by Westgate

Reviews

• KK

  Kimberlee Keller

  Jun 13, 2026
  5.0
  Adara was so sweet and informative, when I told her I was recently engaged she wrote out an entire timeline of recommendations/products to help me get the most glowy skin before my big day. Thanks for going the extra mile and teaching me about the products.
• JM

  Jessica Murray

  Dec 10, 2025
  5.0
  I had the best massage in my life at serenity Spa. My massage therapist was Okie. He was absolutely incredible. I went in with a lot of shoulder, pain and tension along with a stiff neck. He was masterful at relieving tightness in the neck and shoulders specifically.
• HC

  Helen Chen

  Dec 30, 2023
  5.0
  We’ve been coming to Westgate for 20 years as a family and the spa here has served us well for all those years. We haven’t been able to get out here in 4 years between the pandemic and the end of my doctorate/beginning of my postdoctorate. I jokingly mentioned this to Oki (spelling? sorry!) at the start of my service at the spa this year when I was asked about any areas to focus on (I said that finishing my doctorate had destroyed my body in ways I had not thought possible). Lo and behold - what arrived to our room the next morning! (See attached photo.) Inside are a very lovely pair of cozy slippers and some other assorted treats. The whole team here is so professional and goes above and beyond to make you comfortable - Beatriz in particular worked very hard to anticipate and accommodate every need while we used the amenities. We are as always grateful to the staff at Serenity Spa and will be seeing them again on our next trip out!
• AH

  Allyssa Hoffman

  Apr 15, 2023
  5.0
  10/10 spa. The amenities included are very relaxing and elegant. I got the journey to wellness massage & facial, both were lovely. This was a very difficult week for me and they really tried their best to make sure I was relaxed and comfortable. Every single person working here has some of the best customer service I’ve seen in my entire life. I stayed here from 9:30 am to about 4 pm. It was about $500 for my full spa day, honestly would have paid more. Incredibly worth it, I will be coming back to westgate simply for this spa & Edge steakhouse. I’d like to mention the girls who did my massage and facial were such sweethearts. I appreciate their service and kindness more than they know.
• LH

  Lorrie Hall

  Mar 11, 2019
  5.0
  What a relaxing afternoon. Thank you for donating this spa treatment to Just A Break from Cancer. It helped me feel better. Wonderful spa!

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