PLUNJ is a Nordic style cold plunge/dry sauna studio in Park City where clients practice contrast therapy with our HOT-COLD-REST-REPEAT regimen. Our PLUNJ hosts take good care of you with electrolytes and clean towels—all you need is a swimsuit. We are a bunch of clean freaks and customer service fanatics.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.