JCPenney Salon

Reviews

• GG

  Gisele G

  Aug 16, 2026
  3.0
  Mixed. I went here because Drybar was booked up. I got a blowout from Kendall and she did a good job but she took a long time (over an hour) and I feel she didn’t listen to what I wanted. I said I wanted my hair straight but she added some waves which is didn’t ask for at all. Also, she didn’t say goodbye or thank me for my business to when I checked out, and that was hurtful. Instead she chose to chat in the back office. She missed an opportunity to get a repeat customer, since I said I was in town often. On the plus side, the lady who checked me out was very nice.
• RB

  Rae Bagley

  May 18, 2026
  5.0
  I've always had great services with my stylist Earlie Jones. She has been doing my hair and at members of my family for over 15-20 years. She's knowledgeable and very thorough. She's an amazing person who also listens and cares. I dont know what I would do without her!!
• RB

  Rhonda Belton

  Dec 20, 2025
  5.0
  Always a pleasant experience. I love the shampoo which is very therapeutic, the finished product is always a head turner!
• MM

  Maree Bell (MissM000)

  Nov 9, 2022
  1.0
  Booked a consultation with the front desk and showed up to be told I had no appointment booked. No offer to even make things better. I left work and wasted my whole lunch. What a waste of time. Won't come back and clearly they don't care. I see no responses on the previous reviews.