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SEPHORA

3.8
(422 reviews)

Business Details

312 GRAND AVE W, SOUTHLAKE, TX
76092, United States
(817) 421-4433

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora SOUTHLAKE TOWN SQUARE, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like KAYALI, dae, Glossier, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
312 GRAND AVE W, SOUTHLAKE, TX
76092, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
11/26/202610:00 AM - 8:00 PM
11/27/202610:00 AM - 8:00 PM
12/20/202612:00 PM - 6:00 PM
12/24/202610:00 AM - 8:00 PM
12/25/202610:00 AM - 8:00 PM
12/31/202610:00 AM - 8:00 PM
1/1/202710:00 AM - 8:00 PM

Products & Services

1 list · 9 items

Explore offerings from SEPHORA on 312 GRAND AVE W in SOUTHLAKE, with popular makeup services, skincare services, and facial waxing available at this location.

In-Store Services

9 items

Makeup Services

Get the look you'll love with Sephora Makeup Services

Feature Focus

$30 (30 minutes) Need to look polished fast? Our Feature Focus service is the perfect way to spotlight a single feature, whether it’s a bold eye, dramatic lips, or sculpted cheekbones. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Full Face
Full Face
$60.00

$60 (60 minutes) Design a complete makeup look, custom-tailored to you, with the help of our highly skilled artists. Whether you’re going out with friends or just because, our full-face service creates your desired look, including eyes, lips and face. Your personalized session includes special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Ultimate Glam

$90 (90 minutes) Go all out with a high-glam makeup look, custom-created for you. Highly elevated, in-depth makeup techniques are used for the perfect contour and highlight, dramatic eyes, bold lips, or whatever look you want. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Skincare Services

Get glowing skin with Sephora's Perk by Hydrafacial treatments for the face and lips

Perk Lip Treatment by HydraFacial

$30 (15 minutes) Treat lips to a hydrated, plumped-up look with this gently exfoliating and nutrient-rich treatment, performed by our licensed esthetician Beauty Advisors. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Perk Face Treatment by HydraFacial

$60 (30 minutes) Your best skin starts here. This exclusive facial exfoliates and hydrates skin with pore-purifying technology, performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Best results are seen when service is received monthly. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Perk Face & Lip Treatment by HydraFacial

$80 (45 minutes) Get two amazing Perk Treatments in one for glowing, hydrated skin and full, nourished lips. This innovative face-and-lip service is performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Facial Waxing

Get a Sephora facial waxing service

Brow Wax
Brow Wax
$22.00

$22 (20 Minutes) Get your brows expertly shaped by a licensed Beauty Advisor. Your full service includes custom brow-mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Brow & Lip Wax

$30 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor. This combo features a brow and lip wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Brow, Lip & Chin Wax

$40 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor with a brow, lip, and chin wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Reviews

3.8
422 reviews
5 stars
251
4 stars
45
3 stars
15
2 stars
17
1 star
94
  • PP
    Pooja
    Oct 8, 2026
    1.0
    Their product was defective but almost not used and being 30 days return, refused to do anything.
  • MM
    Monique
    Sep 30, 2026
    1.0
    No cause imagine spending thousands of dollars on makeup up then being followed around the store…. Y’all are GROSS
  • RC
    Rama chawal
    Sep 7, 2026
    2.0
    I usually shop in-store and sometimes online, but today I ordered for store pickup. Before leaving, I decided to check my bag and noticed the eyebrow pencil box was already open. When I pulled it out, I realized they had given me an old sample labeled “Try Me.” I addressed it, and the associate exchanged it for me, which I appreciate. However, it made me feel like my order was packed without being properly checked. I’m glad I looked before leaving the store.
  • AG
    Alejandra Lopez Guevara
    Sep 4, 2026
    1.0
    I had a very disappointing experience at the Sephora in Southlake Town Square. The cashier, Hailey, was extremely cold and unfriendly throughout my interaction. Her tone and body language made me feel unwelcome, and there was very little basic courtesy. What really stood out to me was how she handled my purchase afterward. She simply placed the blush and my receipt on the counter and walked away. She did not put the product in a bag or even offer me one. I had to specifically ask, “Can I have a bag?” She said yes, but then just placed an empty bag on the counter without putting the blush inside it. I had to pack the product myself. It may seem like a small thing, but combined with her overall attitude, it felt very dismissive and uncomfortable. I have shopped at Sephora many times and have never felt treated this way. I hope management addresses this, because customers should be treated with basic kindness and courtesy. After reading some of the other reviews mentioning experiences with racist employees at this location, it honestly made me even more sad and uncomfortable to wonder whether my experience was also influenced by how I look or where I come from. I can’t say for certain that this was the case, but the experience definitely left me questioning it. I hope management takes these concerns seriously
  • JB
    jennifer barnett
    Aug 20, 2026
    1.0
    Every time I visit Southlake, I shop at this Sephora and usually drop a few hundred dollars per visit because I don't have a location near my home out of state. Unfortunately, the customer service here is consistently terrible—the staff is routinely rude, elitist, and dismissive, making you feel completely unwelcome unless you look a certain way. During my early July trip, I picked up the wrong shade of a $20 brow gel. On my recent visit back to town, I tried to do a quick shade exchange, but the older male manager refused because it was past 30 days. There was zero willingness to work with an out-of-state shopper—just an outright lack of flexibility and a condescending attitude over a simple, low-value item after I had just spent hundreds in the store. Huge shoutout to Jade, who is the only friendly, warm, non-judgmental, and helpful employee working there. The pervasive elitist atmosphere from the rest of the team makes for a terrible shopping experience, especially if you don’t look or dress a certain way. Refusing a simple shade exchange for a loyal customer was the final straw. Save your money and shop somewhere that actually values its customers.

Frequently Asked Questions About SEPHORA

What are the regular opening hours of SEPHORA in Southlake Town Square?

SEPHORA is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does SEPHORA offer in-store pickup or same day delivery services?

Yes, SEPHORA offers both in-store pickup and same day delivery services.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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