SEPHORA at Kohl's

Reviews

• LK

  Laura Keller

  Aug 20, 2026
  5.0
  We had such a good experience with Arwa! She was so helpful and knowledgeable. Will definitely be back!
• LW

  Lucy Washington

  Aug 2, 2026
  2.0
  Beautiful and organized store…the young lady who checked us out was friendly, but the overall customer service was minimal at best.
• CD

  Chinwe DK

  Jul 23, 2026
  1.0
  The staff at this location needs much better training. I came in to exchange a perfume, and it took the associate over 15 minutes just to locate the item in the back. Then, when I requested a simple exchange, the employee didn’t know how to process it correctly and ended up charging my account twice. I was then told I would have to wait several days to get my money back. This was a straightforward transaction that should have been handled properly. The lack of training and efficiency made for a very frustrating experience. This is unacceptable and needs to be addressed.
• AZ

  Anam Zia

  Jul 22, 2023
  1.0
  Understaffed and under stocked
• AH

  Alicia H

  Mar 11, 2023
  1.0
  This particular store is not it! Google maps time is WRONG, doesn’t open until 10am. Don’t have anything in stock and don’t provide perfume samples. First and last time coming to this location.