JCPenney Salon

Reviews

• TC

  Tammycraft Craft

  Jun 2, 2026
  5.0
  Ms Robyn, did a beautiful job on my silk press. I got so many compliments from my friends on how healthy my hair looked. ..I truly enjoyed the service. Her professionalism is truly appreciated. I'd definitely schedule again.
• RN

  Rita N

  Apr 26, 2026
  1.0
  Robin was absolutely horrible. Very rude!! Consistently complained and insulted me about my natural hair. She told me to be a Keratin treatment or a texturizer so that she could manage dealing with my hair. How dare you? If you can’t do the service, just say so. And I didn’t appreciate all the extra sound effects and grunts because she clearly can not do natural hair. Don't worry I will not be back. Absolutely DEPORABLE. How can I get my money back?
• VJ

  Virginia Jones

  Mar 18, 2026
  5.0
  Robin was very nice and helpful. She did a great job and took her time on my mother’s hair who is 89 yrs. old. Thank you so much Robin!
• GM

  Gwendolyn McAfee

  Feb 20, 2026
  1.0
  DO NOT WASTE YOUR TIME IF YOU HAVE LOCS. I scheduled an appointment and was on time and the stylist, Robin came and asked me if I had just booked an appointment that day. I said yes because the appointment was available on the website. She then proceeds to ask me to wait 30 minutes cause she was doing someone else’s hair. I waited and then she finally called me back. I sat in her chair and she starts saying that my locs are “too frizzy” and stating these statements about locs that are just not true. She then states that she was going to pull up a YouTube video to see if she could figure something out. She obviously doesn’t know about locs. If you don’t know how to do something, don’t have it listed on your site that you know how to do it. I ended up leaving before I wasted anymore time. Glad I didnt give her my money. I wish I could give lower than 1 star.
• CC

  CH

  Apr 5, 2019
  5.0
  Felicia the stylist was very exceptional.

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