JCPenney Salon

Reviews

• JJ

  Jay Johnson

  Oct 5, 2026
  1.0
  I didn't receive any service because I stood at the front desk for 30 minutes at 11 in the morning on a Monday waiting for someone to come out of the salon. An employee from a different department went back to tell them they had people waiting 20 minutes in. It took another 10 minutes for Person A, who may have potentially been with a client, to tell Person B there were people who needed help. Person B damn near immediately came out as I turned to walk away. So...the wait was for nothing? I just kept it moving. There was no reason to turn around.
• CW

  chee wiggins

  Aug 25, 2026
  5.0
  Mr. Rodd does an OUTSTANDING job each and every time I sit in his chair. He knows I am a creature of habit but offers a twist every visit. He works his magic and I leave as a satisfied customer.
• AK

  Aisha Khan

  Jun 28, 2026
  1.0
  Absolutely terrible. My hair stylist cut off much more than I asked for. Before the appointment, I had my hair until my stomach. I asked for around 3 inches to be cut off (slightly above my chest) but I ended up with around 7 inches being cut off and ended up with hair at my shoulders. She cut off so much more than I wanted and I’ve been very upset. I also wanted to make the ends a bit thinner so it’s not all one width/size but she didn’t do that and now my hair just looks very bulky and weird. I’m just really upset cause I did not ask for my hair to be cut this short and I even specifically showed her how much to cut relative to my body. She also doesn’t double check the length with you or how much to cut before she does, which is a bit unprofessional. My advice is to save your money and go somewhere else, this salon is not worth it at all.
• TC

  Tammycraft Craft

  Jun 2, 2026
  5.0
  Ms Robyn, did a beautiful job on my silk press. I got so many compliments from my friends on how healthy my hair looked. ..I truly enjoyed the service. Her professionalism is truly appreciated. I'd definitely schedule again.
• RN

  Rita N

  Apr 26, 2026
  1.0
  Robin was absolutely horrible. Very rude!! Consistently complained and insulted me about my natural hair. She told me to be a Keratin treatment or a texturizer so that she could manage dealing with my hair. How dare you? If you can’t do the service, just say so. And I didn’t appreciate all the extra sound effects and grunts because she clearly can not do natural hair. Don't worry I will not be back. Absolutely DEPORABLE. How can I get my money back?

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