Since 1987, Danny Neel and Scot McBride have built Bijou Salon into one of West Texas’ most celebrated and beloved full-service hair salons. Nestled in the heart of the historic Lubbock Depot District, Bijou stands as Lubbock’s only Aveda concept salon. We’ve built a reputation for delivering top-notch service, making our clients look and feel their absolute best. Bijou is more than just a salon – it’s a community. We are known for our exceptional customer care, deep local roots, and cutting-edge styling expertise. Nearly 40 years of success has taught us the importance of recruiting passionate, talented professionals who share our commitment to excellence and truly care about each and every guest.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.