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SEPHORA

3.4
(84 reviews)

Business Details

5000 KATY MILLS CIR, KATY, TX
77494, United States
(281) 668-8093
https://www.sephora.com/happening/stores/katy-mills

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

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Location

SEPHORA
5000 KATY MILLS CIR, KATY, TX
77494, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
7/4/202610:00 AM - 9:00 PM

Reviews

3.4
84 reviews
5 stars
44
4 stars
4
3 stars
4
2 stars
4
1 star
28
  • LM
    Lisa McNeill
    Jun 29, 2026
    1.0
    Similarly bad experience similar to one's I've read here online. Very dismissive, unhelpful and rude staff. I'd usually note a name or two but it has been so bad the last two visits that I've come to expect nothing else. It was truly convenience that brought me to this location but it will be intention that won't allow me to return. Side note, the manager was one of the inattentive staff. She was not engaged in work; she was walking around the store fixing her hair.
  • MM
    Matt
    May 20, 2026
    5.0
    Good customer service and always willing to help out the customer.
  • GG
    Gabby
    May 7, 2026
    4.0
    So kind and gentle
  • EJ
    Emily Jazmin
    Apr 14, 2026
    1.0
    My experience at this Sephora location has been really disappointing. The overall atmosphere often feels unwelcoming almost like a “mean girl” vibe where I don’t feel comfortable asking for help or even just shopping without getting attitude. There are about five employees I’ve encountered who are genuinely kind and helpful, including a manager (I believe) with red hair, who stood out for being approachable. Unfortunately, aside from those few individuals, most of the staff I’ve interacted with have come across as dismissive or uninterested in helping customers. My most recent visit this past Saturday was especially frustrating. During checkout, the employee I interacted with made me feel unwelcome, which really took away from the experience. I hope this feedback is taken seriously, as I would love to continue shopping here without feeling uncomfortable. I’m hoping for a more positive and customer-friendly experience on my next visit.
  • CF
    Christina Flores
    Apr 7, 2026
    3.0
    Recently stopped by for some new makeup but they were understaffed. Most of the sample sponges were out so I couldn't really test few items.

Frequently Asked Questions About SEPHORA

What pickup and delivery services does SEPHORA at Katy Mills offer?

SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services.

What are SEPHORA's regular store hours at Katy Mills?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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