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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
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Similarly bad experience similar to one's I've read here online. Very dismissive, unhelpful and rude staff. I'd usually note a name or two but it has been so bad the last two visits that I've come to expect nothing else. It was truly convenience that brought me to this location but it will be intention that won't allow me to return.
Side note, the manager was one of the inattentive staff. She was not engaged in work; she was walking around the store fixing her hair.
MM
Matt
May 20, 2026
5.0
Good customer service and always willing to help out the customer.
GG
Gabby
May 7, 2026
4.0
So kind and gentle
EJ
Emily Jazmin
Apr 14, 2026
1.0
My experience at this Sephora location has been really disappointing. The overall atmosphere often feels unwelcoming almost like a “mean girl” vibe where I don’t feel comfortable asking for help or even just shopping without getting attitude.
There are about five employees I’ve encountered who are genuinely kind and helpful, including a manager (I believe) with red hair, who stood out for being approachable. Unfortunately, aside from those few individuals, most of the staff I’ve interacted with have come across as dismissive or uninterested in helping customers.
My most recent visit this past Saturday was especially frustrating. During checkout, the employee I interacted with made me feel unwelcome, which really took away from the experience.
I hope this feedback is taken seriously, as I would love to continue shopping here without feeling uncomfortable. I’m hoping for a more positive and customer-friendly experience on my next visit.
CF
Christina Flores
Apr 7, 2026
3.0
Recently stopped by for some new makeup but they were understaffed. Most of the sample sponges were out so I couldn't really test few items.
What pickup and delivery services does SEPHORA at Katy Mills offer?
SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services.
What are SEPHORA's regular store hours at Katy Mills?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is SEPHORA at Katy Mills located?
SEPHORA is located at 5000 Katy Mills Cir, SPC 331, Katy, TX 77494, USA.
Which popular brands can I find at SEPHORA in Katy Mills?
You can find brands such as Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What types of products are sold at SEPHORA at Katy Mills?
The store sells makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products.
Does SEPHORA at Katy Mills accept debit cards for payment?
Yes, SEPHORA accepts debit cards as a payment method.
What languages are supported at SEPHORA at Katy Mills?
SEPHORA supports English, Spanish, French, Chinese, Japanese, and Korean.
Are there other beauty-related stores near SEPHORA at Katy Mills?
Yes, nearby you can find Ladies Hair & Accessories, MasterCuts hair salon, Banter by Piercing Pagoda, and The Children’s Place for kids' clothing.
What dining options are near SEPHORA at Katy Mills for a quick bite?
Nearby dining spots include Koze Shake for desserts, Marble Slab Creamery for ice cream, Smoothie King for smoothies and health drinks, and Ferso’s Tacos & More for Mexican food.
What entertainment options are near SEPHORA at Katy Mills?
You can visit Jurassic World: The Exhibition, an amusement park and arts and entertainment venue, near SEPHORA.
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