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Natural Hair of Katy

4.8
(448 reviews)

Business Details

21803 Morton Road, Katy, TX
77449, United States
(281) 407-4372
http://naturalhairofkaty.com/

About

Hair SalonHair Braiding Salon
Specialize in Natural Hair, Locs, sister locs, Microlocs and Braids

Location

Natural Hair of Katy
21803 Morton Road, Katy, TX
77449, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday11:30 AM - 8:00 PM
Wednesday10:30 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday6:00 AM - 6:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

4.8
448 reviews
5 stars
425
4 stars
3
3 stars
5
2 stars
4
1 star
11
  • LL
    Ladicam “LadiCam”
    2 days ago
    5.0
    I highly recommend this Salon. When we walked in we was greeted with a Hi and a smile. MaKayla did my 11yr old hair and communicated with me and her on her hair health and length through the process. She does a beautiful job and my daughter left with a smile on her face! We will definitely book again.
  • JP
    Jennifer Pearson
    6 days ago
    5.0
    I just had my second braiding appointment at Natural Hair of Katy with Victoria. She is personable, professional, funny and very intentional about giving you what you request. I had a style I wanted to try and she delivered. I am loving my hair. We have already discussed two other styles in the future. The salon is clean and airy and open. They have a very steady flow of clients. I don't have locs but they are clearly very capable in loc maintenance. Each time I have been there multiple people came to get their locs refreshed. That's a little extra info! You got locs, check them out. Now back to Victoria. She also has a light touch which is important. Thanks, Victoria, for your service! See you next time.
  • CH
    Chassity Holliman-Douglas
    Oct 7, 2026
    5.0
    I am so please with the services I received from Jessica Collins. I went in with a color in mind but she offered suggestions during my consultation based on the processes that would be needed for my hair. I’m so glad I went with her suggestions! This color is so rich and beautiful! She colored every single gray I had lol! My hair is more vibrant and I feel pretty! She even recommended a leave in to help with dryness. My hair hasn’t felt this moisturized in such a long time. I can’t wait to come back and receive services from Jessica and her team.
  • TW
    Thomas Williams
    Sep 18, 2026
    5.0
    I recently had an incredible experience at Natural Hair of Katy salon, and I couldn't be happier with the results! My stylist, Jessica Brew , truly exceeded my expectations. From the moment I walked in, she made me feel welcome and valued. Jessica is not only incredibly talented but also fast and professional. She took the time to understand exactly what I wanted and offered valuable suggestions based on my hair type. The entire process was smooth, and I appreciated how efficiently she worked without compromising quality. What stood out the most was her pricing. Compared to other salons I’ve visited, Jessica’s rates are very reasonable, especially considering the high level of service and expertise she provides. I left the salon feeling rejuvenated and confident with my new look. I highly recommend Jessica Brew at Natural Hair of Katy to anyone looking for a skilled stylist who delivers fantastic results without breaking the bank!
  • PM
    Petra Makia
    Sep 17, 2026
    2.0
    I had a very disappointing experience with Alexis and feel it is important to share so that future clients can avoid the confusion and treatment I experienced. On Wednesday, September 16, at approximately 11:00 a.m., I visited the salon in person because I had seen an 8:00 a.m. appointment available online, even though the listed opening time was 10:30 a.m. A sweet and helpful woman at the front desk assisted me with booking. I explained that I wanted a very low haircut, showed her the current length of my hair, and asked for help selecting the correct services. She explained that the haircut was $35, shampoo was $15, and a protein treatment was $15, giving me an expected total of $65. She also told me that conditioning was automatically included with the shampoo. My appointment was then confirmed with Alexis for 8:00 a.m. on September 17. I arrived at 7:55 a.m., excited to be the first client of the day. Unfortunately, Alexis was very cold and unwelcoming from the moment I arrived. She then told me my services would cost $140, including $60 for shampoo and conditioning and blow dry or so $30 for a hot-oil treatment, $35 for the haircut, and $15 for the protein treatment. I explained that I had come in the previous day and had been quoted $65, but instead of calmly clarifying the discrepancy, her responses felt dismissive and unnecessarily harsh. I became extremely uncomfortable and felt pressured into accepting services I had not planned to receive. My final bill was $92 because I declined the hot-oil treatment, which Alexis said I had reserved, although I did not recall requesting it. Most upsetting of all, I was extremely unhappy with the haircut. I was nearly in hidden tears when another kind stylist the first stylist on the right when entering from the front desk stepped in and did her best to rescue my hair. She did not know how I felt as I already saw that my hair had been messed up. She walks in and first thing sje asked is Alexis needed help. I am truly grateful for her patience and assistance. Alexis never returned to check whether I was okay, satisfied, or even finished. I understand that pricing misunderstandings can happen, but they should be handled professionally and respectfully. I paid a fee for services I didn't request, I did nothing to deserve being spoken to the way she did. Unfortunately, the inconsistent pricing, unkind treatment, and poor haircut made this one of the worst salon experiences I have had. The salon it self is beautiful, clean and has some great workers. But Alexis messed up my day. She never got to dry my hair again either..it stayed wet. The lady who helped me asked if I wanted to blow dry and I said no because it wasn't going to help.me in any way. Oh, I also asked her that I saw that they have kids salon as well, she responded like she was forced to.

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