SEPHORA

Reviews

• KT

  Kate Duranczyk (TrashLord)

  Oct 8, 2026
  5.0
  Just had a great experience here. Jasmine helped me with exactly what I needed. She immediately helped me as soon as I walked in the door and helped me find my skin tone and a great foundation for my skin type. Really appreciated all the help she gave me. Thanks again <3
• RL

  Roshni Limbu

  Oct 4, 2026
  5.0
  Big thanks to Jasmine! She was super knowledgeable and helped me pick out the best foundation and concealer for my skin. Highly recommend asking for her!
• SS

  Soumya Siddam

  Oct 3, 2026
  1.0
  I am writing regarding an eyebrow service I received at your store . My experience was highly unprofessional and uncomfortable from start to finish. First, the service area was incredibly narrow, and the beauty advisor did not make any effort to ensure my comfort. She began the service without even adjusting or placing the headrest for me. When I asked for recommendations on beginner makeup products, she piled a thick, heavy layer of moisturizer onto my skin rather than demonstrating a proper application. Despite this poor service, I was patient enough to purchase products at the counter. The advisor was visibly disoriented, seemed completely exhausted. Most concerningly, the advisor used her time during my paid Sephora appointment to promote her personal, off-site business. She told me she offers her own independent brow lamination services outside of Sephora and handed me her personal contact name/information. This feels like a severe breach of your employee code of conduct and policy. I am a loyal customer, but this disoriented and unprofessional behavior has left me never wanting to return to this location. I request that you look into this.
• AM

  Arvilla Manuel

  Sep 19, 2026
  1.0
  I visited the store on Thursday intending to purchase the Rare Beauty perfume and ask for assistance. I waited in the fragrance section for nearly 30 minutes and was repeatedly told 'just a minute,' yet associates continuously bypassed me to help other customers who arrived after I did. The experience made me feel completely ignored and unwelcome. As a customer, feeling like my business isn't valued is disappointing, especially when I have far more positive experiences at other beauty retailers. I hope management addresses floor attentiveness and equitable customer service, but moving forward, I will be taking my business elsewhere
• HR

  Hana JP R

  Sep 14, 2026
  1.0
  A lot of the employees here lowkey need an attitude readjustment. An item rang up $4 more than shown on the tag. When I brought it up to someone she literally responded “uh I guess I can refund you like… $4”. She ended up doing it but didn’t need the judgement for a mistake on their part.

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