The Factory Salon is a premier Aveda Lifestyle Salon located in the Fairfield Town Center in Cypress, Texas. Serving the Fairfield, Bridgeland, and surrounding Northwest Houston communities, we offer a full range of luxury, eco-friendly signature services. We specialize in precision hair shaping, custom dimensional hair color, balayage, extensions, and botanical specialty treatments. Experience the signature Aveda sensory journey right here off Hwy 290. Book your transformation with our highly trained team of stylists today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.