JCPenney Salon

Reviews

• CR

  Catherine Rodriguez

  Mar 5, 2026
  5.0
  I went here for a cut and style. My stylist, Tianna was fantastic! Super sweet and very experienced and I left feeling like a million bucks! I thought it was clean, affordable and love that I could schedule on line. Book with Tianna! You’ll love her!
• MC

  Mary Cornejo

  Mar 7, 2024
  5.0
  Cecilia @ the Harlingen JCPenney salon did an awesome job on my hair. I highly recommend her my coworkers loved the way my hair looked and I already recommend her to a friend. I’m very picky of the people that do my hair but when she finish with mine I was like wow I really loved it. If you’re planning on having your hair done ask for Cecilia
• CC

  Carla

  Aug 21, 2021
  1.0
  Had scheduled an appt with Frank, went in with hopes that they would at least be understanding to the fact that I hadn’t done my hair since covid began, didn’t even have a budget because it was my first salon visit and saved up money for it so I was willing to pay whatever it took. I left there extremely disappointed and practically humiliated. Frank looked at my hair and said he had to ask permission from his boss if he can proceed, lady with purple hair sitting down not even caring about wanting to help said he wouldn’t want him to risk his reputation to even try to help me. Meanwhile all other clients just listened to them publicly humiliate me. I kept my cool and said i would take my business elsewhere, not even an hour later I went to family owned business and they assisted me beautifully and had no problem fixing my dark roots and said I should file complaint and write a review because this is NOT how you treat customers. Neither Frank nor I guess boss lady with purple hair apologized for practically wasting my time or for humiliating me in front of others. People who love and appreciate their job will do whatever it takes to make customer happy and despite me constantly telling them that I would be happy with anything they recommend to fix my dark roots and they still said they didn’t want to even touch my hair and made disgusting faces. Maybe she should get off her chair from sitting too long and actually do her job. Don’t recommend this place at all and I hope no one ever goes through how I felt today. It’s free to be kind and this place truly doesn’t know how to do that.
• DE

  Deborah Ellis

  Apr 19, 2021
  2.0
  I wanted a small trim and I specifically told the stylist(America) that I wanted the exact cut I currently had. I told her I was letting it grow and just wanted the ends trimmed. I showed her where I wanted the back of my hair length and that I specifically wanted the side to grow to my chin. I said cut it exactly like it is currently cut. When she fininshed I had layers through out the sides of my hair. She knew I was very disappointed. I asked her why she cut layers and she said she thought they would look good. AMERICA do what the customer ask you to do, not what you want to do! I am still steaming over this and it was a week ago! So disappointed in these so called professionals!

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