Discover a new level of relaxation at the new Mokara Spa located inside the Omni Houston Hotel in Uptown. Explore our completely re-imagined facility, featuring eight treatment rooms, a relaxation lounge, full service salon, and services curated to revive, rejuvenate and restore. Our award-winning destination spa is invites you relax and unwind while enjoying our extensive spa offerings, including massage therapy, facials, body treatments and salon treatments.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.