Ash, an Auberge Spa, is a serene sanctuary on the hotel's second floor, inspired by the ubiquitous barns of Texas. We welcome our local neighbors and hotel guests to our luxury day spa, a tranquil space, where the ashes of everyday life are gently swept away – only to reveal a revitalized version of your truest self. Experience true self care with exclusive treatments including the Qi facial and Deep West Massages. A retail space offers visitors the opportunity to experience of well curated luxury beauty, wellness and skincare products and devices. Gift cards available for purhcase.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.