Woodhouse Spa - El Paso

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required if you book one service. A 48-hour advance notice is required for any spa packages, couples retreat's and multiple treatments lasting more than 1 hour. To ensure we can provide the best service, we require [24/48] hour notices for cancellations. With less notice, we are unable to fill the spot, and the deposit will be forfeited to compensate for lost revenue. All no show reservations will be assessed a charge at full value of services to compensate for lost therapist time. Spa Parties are subject to terms of agreement for cancellations.

We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

Payments are accepted in the form of Cash, most Major Credit Cards, Woodhouse Spa Gift Cards and Care Credit financing. A Woodhouse gift card contains value which may be used to purchase services only at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Donation gift cards expire by the end of the year they are presented due to tax restrictions. If names do not match what's on the gift card, information will not be released so as to protect the purchaser. If the recipient looses their physical gift card the purchaser will need to inform the spa that the gift card needs to be canceled and replaced with a new gift card number. It is not the spa's responsibility to locate lost or stolen gift cards or gift cards that have expired. Should this card be redeemed at another location, the card will be redeemed at face value. The Gift Card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is non-transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. Only the purchaser of a gift card can elect to change the name on the Gift Card, but a $25 fee will apply. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities cannot be paid with Gift Cards and are not included in the value of the services and are at the discretion of the guest with cash or a credit card payment.

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit to your account.

It is recommended to schedule your spa appointment in advance or at the end of your last visit. A credit card is required to guarantee your reservation as all services are subject to availability.

Guests should arrive 30 minutes prior to their scheduled appointment time to complete or refresh the guest profile intake form and to begin their experience in a relaxed state.

A 24-hour notice is required to cancel or reschedule appointments, and 48 hours for spa packages or treatments over 2 hours. Insufficient notice may result in charges up to full service value.

The spa accepts cash and major credit cards including Visa, Mastercard, Discover, and American Express. Gift cards purchased at the spa can also be used for products and services.

Yes, gift cards are available with a three-year expiration from the purchase date, except for donation cards which expire at year-end due to tax restrictions. They can be used for products and services but not to purchase additional gift cards.

They offer services like massage, facials, body treatments, nail and waxing services and retail brands including Skin Ceuticals, Phytomer, Farmhouse Fresh, BABOR, Kneipp, Harney & Son's Teas, and Hydrafacial.

The spa is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:30 PM to 7:00 PM.

Yes, the spa has a wheelchair-accessible entrance and restroom but does not have wheelchair-accessible seating.

Nearby dining options include La Madeleine French Bakery & Café for French cuisine, Chuy's and Chuys Mexican Restaurant for Tex-Mex and Mexican dishes, and Crazy Crab for seafood lovers.

You can enjoy shopping at nearby places such as Las Fuentes Mall featuring multiple retailers and restaurants, Nordstrom Rack for fashion and apparel, and Versona for women's clothing and accessories.