SEPHORA at Kohl's

Reviews

• LA

  Latinam A

  May 27, 2026
  1.0
  When you're waiting in line and there are no sephora workers to check you out your loss.
• JC

  Jasmine C.

  Feb 25, 2026
  1.0
  Ronnie is no help.
• GV

  Giselle Vidalez

  Mar 3, 2024
  1.0
  I came in for a sunblock and tanning drops. I had paid with a Sephora gift card and before leaving I had asked if I would need the same gift card to receive a refund and if I would have it refunded on a Sephora gift card. The lady who helped me said yes. I came back to return the products and instead of a Sephora gift card I'm stuck with a Kohl's gift card even though I was told I would be given it back on a Sephora gift card. Customer service was awful and they didn't have what I needed in stock so I left with an awful experience. Stick to the Sephora at Cielo vista.
• DG

  Diana Gutierrez

  Mar 1, 2024
  1.0
  Compré un watermelon drops de glow recipe de 40 ml y el frasco que venía adentro era de 15 ml, esa fue una. Cuando se me pasó el coraje y ya lo iba a usar, el frasco estaba vacío!!! 😡
• SL

  Sivine Lupia

  Nov 15, 2023
  5.0
  Best Sephora experience of my life! Historically, I have avoided Sephora stores in general because of the attitude of employees. Not today! I had the pleasure of meeting Steven within 5 minutes of my arrival. He was so kind and genuine with his approach to help me with my troubled skin & make up concerns. It’s not always easy to share that with a total stranger, but he quickly provided a conversation of safety when he repeated back what I had shared. He patiently walked me through the store showing me products I was interested in and sharing recommendations, under the guidance of his expertise as a licensed esthetician. I observed him look over the ingredient list, making sure to check for anything that might conflict with my skin goal. Speaking of goals, I haven’t seen skin as RADIANT as his since I used to work with models in NYC a lifetime ago! He definitely practices what he preaches! I was also very impressed with management. I have worked as one for over a decade and it’s so important to celebrate your team, especially when you have someone as valuable as Steven on board. When we said our goodbyes, the manager or supervisor had overheard me express my gratitude and experience to Steven as “the best Sephora experience of my life” and was quick to acknowledge that immediately in front of the team. I have had a rough go at life these last few years. I have suffered losses that most don’t go through and should never go through so when a stranger treats me as gently, openly, kindly, and genuine as Steven did, it’s something I will always remember. Thank you for being you, Steven!