Queen Bee’s mission is simple:
we insist on creating spaces where people feel welcome the moment they step through the front door. Nobody should feel that they are any different to anybody else. Our culture at Queen Bee is unpretentious. We work hard to build honest relationships with each other and our clients. There isn’t room for factory-style services here where clients just feel like a ticket! I insist that everybody who walks through my doors feel like they are coming into my living room for a friendly chat, amazing service and a chance to be away from the demands of everyday life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.