Bloom Aesthetics Med Spa

Reviews

• JA

  Juanita Armstead

  Sep 29, 2026
  1.0
  This was probably the worst facial I’ve ever had. I’m an Esthetician and I don’t disclose that often just to see if techniques are used properly. First off this was my first time trying out this new spa. 1. The facial analysis machine did not work. 2. I had to stay in my clothes because I was told all of the robes were dirty. 3. I had to asked her to wrap my hair up and products was get in my hair, she stated she assumed because k had short hair I didn’t want it. 4 the esthetician kept calling me queen 🤷🏽‍♀️ 5. I had to let her know a massage is not a race there was nothing gentle about this experience. I couldn’t relax because the esthetician talked the entire time. I will not return
• AC

  Alexandria Cruz

  Aug 17, 2026
  1.0
  Customers beware. I’m extremely disappointed with my experience at Bloom Aesthetics Med Spa since the change in ownership. I originally purchased a package of three one-hour HydraFacials under the previous ownership. When the business relocated, existing clients were not notified of the new location. I had to search Google myself just to figure out where they had moved. Unfortunately, the experience under the new ownership has been a drastic decline in both service quality and professionalism. At my recent appointment, I arrived on time and was told they were running behind. I was completely understanding and told them it was no problem. Despite this, I felt as though my being on time was somehow an inconvenience to the staff. What was supposed to be a one-hour HydraFacial lasted approximately 20 minutes. When I politely questioned why the service was substantially shorter than what I had purchased, the aesthetician told me, “I don’t know, you’re going to have to ask the receptionist.” When I asked the receptionist, she told me she didn’t know what to tell me and that I should contact the previous owner if I wanted another facial. When I questioned her response and the way the situation was being handled, she replied, “We can continue to argue about this, or you can just contact the old owner.” That response was incredibly rude and unprofessional. I do not have the previous owner’s contact information, and as a customer, I should not be expected to track down a former owner to resolve a prepaid service package associated with the business the new ownership acquired. At the very least, the situation could have been handled with professionalism, empathy, and an attempt to find a reasonable solution. Beyond the customer service issues, the quality and length of the facials have declined significantly from what I originally purchased and experienced. I trusted this business financially by purchasing a package in advance and trusted that the services I paid for would be honored appropriately. I wish I could receive a refund for the remaining value of my package, but unfortunately that does not appear to be an option. Based on my experience with the new ownership and staff, I cannot recommend Bloom Aesthetics Med Spa or its services. I’m extremely disappointed with how a longtime, prepaid customer was treated.
• RR

  Rosy Rosy

  Aug 7, 2026
  1.0
  I WENT FOR THE SPECIAL 59 DLLS AND THEY DID NOT AND THEY CHARGED ME 200 DLLS AND I TELLS THEM YOU DID NOT DO NOTHING AND SHE CALL THE POLICE AND SAID SHE WAS SCARED ABOT ME😡SHE STOLE MY MONEY!! BECAREFUL!!!
• AD

  ashly Diediker

  May 3, 2026
  5.0
  Did a great job! I definitely will be back when in need!

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