Spa Reveil

Reviews

• BG

  Blythe Goodin

  2 days ago
  4.0
  My fiance and I had a great experience. Giving 4 stars because while it was nice and clean, it wasn’t quite the luxury experience I was expecting.
• DG

  Daniela Gerard

  5 days ago
  3.0
  The pedicure was ok, but the pedicurist was not very friendly or accommodating.
• KP

  Katie Pengra

  May 9, 2026
  4.0
  I would love if they provided make up removing wipes as well as bottles of water when you leave. But the ambiance and staff are wonderful!
• SS

  Sharon

  Apr 22, 2026
  1.0
  Avoid this place! I've been a customer here for years. I called to schedule a Swedish massage back in Dec. I'm stating that because I'm seeing that if you leave a bad review this place claims they have no record of you. My usual person wasn't available so the receptionist recommended someone else. I got there, changed into my robe, and waited in the waiting room. Usually, a masseuse is waiting for me right away. 15 minutes passed and no one came to get me. I went back to the receptionist and asked if my massage was still happening. She jumped up and ran to the back room, came back and said "I guess that masseuse isn't here today, but I'll find you someone else." I was confused as to how she could have scheduled me with someone who wasn't even there, but went back into the waiting room. Shortly after, another masseuse came and got me. I let her know that I preferred mild to medium pressure. She spent the first 10 minutes just running her hand up and down my back with no pressure and then she climbed on top of me, dug her knees into the back of my legs, and put all of her weight on my back. I immediately tensed up and could barely breathe. I told her it didn't feel good and she said "your muscles are really tight" and kept going. I was starting to get upset because I didn't sign up for this. I wanted a Swedish massage! I didn't know a masseuse was allowed to even climb on top of you like that. I told her again that she was hurting me, and she let up but didn't get off of me. Finally, I said it again and she got off. At that point I told her I had to go to the bathroom and left. I told the receptionist at the front desk what happened. I've never left in the middle of a massage. I asked the receptionist to have a manager reach out. On my way home, the receptionist called and let me know she spoke with the owner and she was still going to charge me. I said absolutely not! Please do not charge me, I want to speak to a manager. Days went by and no one called me and then a charge of $250 appeared on my credit card. I tried calling the spa and asked to speak to a manager. The receptionist said the manager was out and would be back on Thursday and to call again. I waited until Thursday and the manager still wasn't there and they told me to call back again the following week. I called 4 times and kept getting the run around. I still cannot believe this is how a loyal customer of over 4 years gets treated. After weeks of dead ends and no return calls, I ended up disputing the charge with my credit card company. I have sent this place so much business. Never again! I've let my friends and family know to stay clear of this place. No one should climb on top of you without consulting with you first. I had just had a c-section months prior to this. My scar tissue hurt for weeks after this encounter. I had prenatal massages during my pregnancy here so it wasn't as though they were clueless about my condition. The lack of follow up and the way I was treated has been insulting. I'm never going back!
• RT

  roxanne tex

  Mar 31, 2026
  1.0
  My husband bought my daughter and I a day at the spa for Valentines. We were supposed to have this experience together, a mother daughter day. I scheduled an appointment, and was called the day of the appointment, by an employee to let me know that the massage therapist had called out sick. So we rescheduled, and we were offered a 10% discount for the inconvenience. We went to our rescheduled appointment, we were taken back to the dressing room, given our robes and slippers. My daughter is called back for her facial, and I sat waiting to be called back. About 10 min. Later an employee lets me know that the massage therapist called out due to car problems. I had a 1 hr deep tissue massage scheduled. She offered me a facial in exchange. I declined. I went back put my clothes back on, and sat waiting for my daughter to complete her chosen spa treatments. My daughter felt horrible. It was such a disappointment. I asked if that was the only massage therapist and was told "no" 🤦‍♀️

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