JCPenney Salon

Reviews

• NW

  Nicole Wiebe

  Jun 15, 2026
  1.0
  I stopped by the salon on Sunday 6/14 around 3pm and couldn’t get anyone to come to the counter. I saw a stylist at the first chair but I was never greeted or acknowledged and yes she saw me and I heard people laughing in the back. I waited over 6 minutes before walking off and the lady behind me had already left. I called several times trying to get anyone to help. You need a bell for the counter unless you’re intentionally trying not to work. TERRIBLE service and business practices now at this salon. Disappointing…
• MF

  m Faye

  Feb 13, 2026
  5.0
  Janae was absolutely phenomenal!!! She finger coiled our daughter’s hair because she wanted to wear her natural curls to prom but she’s been doing a lot of slick backs so she needed help bringing her curls back out. We are so thrilled!!! Can’t wait to bring her back to help get her curls healthy and bouncing again. Thank you so much Janae!!!
• SH

  Shelbie Hernandez

  Dec 28, 2025
  1.0
  Lei was my hairstylist today. When I sat in the chair to get my hair washed Lei asked me to sit up and she pulled me by my hair to sit up. She was extreme rough and left with my scalp hurting. The next issue is that booking prices online do not match what is in store. I booked online for $25.00 just a haircut and wash. When I was going to pay she said its $40. When I told her what the price is online she caught an attitude. The pricing isnt her fault but the way she reacted made me want to drag her across the counter. They eventually honored the $25 when a manager showed up and i had proof of the price online. But If it wasn't for my hairstylist Grace working here then I wouldn't come back
• RJ

  Rebecca Johnson

  Jun 30, 2019
  4.0
  Love my new hair color!