SEPHORA at Kohl's

Reviews

• BM

  Beshoy Mikhail

  Apr 25, 2026
  5.0
  I had an outstanding experience with Mia at Sephora. She’s genuinely one of the best I’ve encountered in customer service and communication here in Tennessee. She was incredibly helpful, welcoming, and went above and beyond to make my visit enjoyable. If you go there, look out for her, she’s a real pro!
• KK

  Kat

  Apr 24, 2025
  1.0
  Incompetent staff charged me for the wrong thing TWICE had to physically get the stuff out of the bag because she overcharged me $40 didn’t apologize stood there forever I was excited to get new products but I’ll never go back. I stocked dirty foundation bottles and overcharging me two times? Could have at least apologized or not taken 20 minutes to check out. Girl was easily 25 not a kid
• LC

  Lydia C

  Dec 19, 2024
  5.0
  Aleah was such a big help while I was looking for Christmas gifts. I am clueless about all this, but she made me feel included in her thought process and actually taught me some things. Great employee!
• SH

  Shauna Harris

  Sep 3, 2023
  1.0
  I purchased a pore toner by Sephora in the stores and paid cash. The item broke out my skin and I lost my receipt however you can see my previous purchases on my insider beauty account. They told me they can’t locate my purchase and will not be able to return it. They even said someone may have put the wrong beauty insider rewards information in and I was like no because it is right here as I show them my app. It had the date of purchase , store location, and what I purchased. Still did not return the item. I only used it once and the lady stated it’s a full bottle The lady that said it was the full bottle is the same one who sold me the item. I will never come here again!