Woodhouse Spa - Nashville

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.

For the protection of our guests and to prevent unauthorized gift card use, all guests must present a valid photo ID when redeeming a Woodhouse Spa gift card at our location. If a guest is unable or unwilling to present valid identification, the gift card cannot be accepted or redeemed. Acceptable forms of ID: • State-issued driver’s license or ID card • Passport • Other government-issued photo identification

For guests aged 13-17 years old, we offer an abbreviated menu of services. We require parental release before these services can be rendered and we require a parent/guardian in the room during service. No guests under 12 years old are permitted to receive any services. Expectant mothers must be out of their 1st trimester to receive massage services. Other services may have contraindications with pregnancy and may not be offered. Please contact our spa for further information. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. Woodhouse gift cards contain value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. Gratuities are not included in the value of the services and are at the discretion of the guest.

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.

Woodhouse Spa - Nashville is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 8:30 AM to 7:00 PM, and Sunday from 8:30 AM to 6:30 PM.

Reservations can be made online through the spa's reservation portal to secure your preferred appointment time. A credit card is required to guarantee all appointments.

The spa accepts cash, major credit cards including Visa, MasterCard, Discover, American Express, and Apple Pay.

Complimentary valet parking is available at the Kimpton Aertson Hotel for up to 3 hours for Woodhouse Spa guests.

Guests aged 13-17 may receive select services with a parent or legal guardian present during the treatment. Services are not provided to guests 12 years old and under.

The spa offers signature services like The Calming Retreat and HydraFacial, among other massage, facial, and body treatment services.

Please arrive 15 minutes early to relax before your appointment. Late arrivals reduce service time accordingly, and full charges apply even with delays.

Nearby dining options include Henley, Caviar & Bananas, Giovanni Ristorante, and Torchy’s Tacos, great for a meal or refreshments before or after your spa visit.

Yes, Mayweather Boxing + Fitness Nashville Midtown and InnerStrength gym are nearby for those interested in fitness alongside their spa experience.

Woodhouse Spa is located in the Music Row neighborhood, close to the Andrew Byrne Voice Studio, a notable music school contributing to Nashville's vibrant music scene.