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Come in and share the beauty. At Sephora COOLSPRINGS, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like KAYALI, dae, Glossier, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Explore offerings from SEPHORA on 1800 GALLERIA BLVD in FRANKLIN, with popular makeup services, skincare services, and facial waxing available at this location.
In-Store Services
9 items
Makeup Services
Get the look you'll love with Sephora Makeup Services
$30 (30 minutes) Need to look polished fast? Our Feature Focus service is the perfect way to spotlight a single feature, whether it’s a bold eye, dramatic lips, or sculpted cheekbones. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$60 (60 minutes) Design a complete makeup look, custom-tailored to you, with the help of our highly skilled artists. Whether you’re going out with friends or just because, our full-face service creates your desired look, including eyes, lips and face. Your personalized session includes special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$90 (90 minutes) Go all out with a high-glam makeup look, custom-created for you. Highly elevated, in-depth makeup techniques are used for the perfect contour and highlight, dramatic eyes, bold lips, or whatever look you want. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
Skincare Services
Get glowing skin with Sephora's Perk by Hydrafacial treatments for the face and lips
$30 (15 minutes) Treat lips to a hydrated, plumped-up look with this gently exfoliating and nutrient-rich treatment, performed by our licensed esthetician Beauty Advisors. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$60 (30 minutes) Your best skin starts here. This exclusive facial exfoliates and hydrates skin with pore-purifying technology, performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Best results are seen when service is received monthly. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$80 (45 minutes) Get two amazing Perk Treatments in one for glowing, hydrated skin and full, nourished lips. This innovative face-and-lip service is performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$22 (20 Minutes) Get your brows expertly shaped by a licensed Beauty Advisor. Your full service includes custom brow-mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$30 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor. This combo features a brow and lip wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$40 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor with a brow, lip, and chin wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
Reviews
3.9
184 reviews
5 stars
107
4 stars
24
3 stars
13
2 stars
4
1 star
36
RH
Richard Heins
5 days ago
1.0
I went there to get some cologne and Elise was so rude, I ended up deciding to buy elsewhere
ER
Elise Reilly
Sep 28, 2026
5.0
I got some amazing help from the most radiant woman here today! She sold me an incredible shade match for a new concealer and helped me find a killer dupe for a blush I loved that changed formulas. I hate that I can’t remember her name, but she was just so freaking kind. She had one of those bright spirits that just can turn your day around in the best way. If she reads this and remembers me, girl I forgot to tell you that your eyebrows are PERFECT. Lots of love to her and all the other cool people at this store!
DV
Dean Vecchio
Sep 22, 2026
1.0
Just look at the rating folks. There’s a reason for less than a 4 star rating. If you’re a guy, definitely don’t go here. They’ll ignore you. Spoke to a manager about a poor experience. She told me to stop in for a courtesy bag of sample products. When I did, they had no idea who the manager was. Mess.
PS: I’m sure they’ll tell me to email something to somewhere. Why should I have to put in that effort? Give me a phone number to a direct contact if you care that much.
LH
Lauren Hahn
Aug 20, 2026
5.0
I absolutely love the Sephora in Cool Springs! I live in downtown Nashville, so it’s about a 25-minute drive for me, but I happily make the trip because the experience is always worth it.
Every time I come in, everyone is so friendly, welcoming, and genuinely helpful. I’ve been to other Sephora locations where the experience can sometimes feel intimidating or judgmental, but I’ve never felt that way here. The team makes you feel comfortable asking questions, trying products, and taking your time finding what works for you.
Everyone I’ve interacted with has been incredibly knowledgeable and willing to help without ever making me feel pressured. It’s clear that they truly care about their customers and creating a positive experience.
Even though there are Sephora locations closer to me, Cool Springs is my go-to location because of the amazing team and welcoming atmosphere. I’ll happily make the 25-minute drive every time!
EK
Erica Kenny
Jul 13, 2026
1.0
The floor associate in this store was more concerned about reapplying try on products then being of any assistance. Not a single associate had their cosmetics done in a way that I would trust their opinion on what to buy. Had to walk back out.
What are the store hours for Sephora at Coolsprings Galleria?
Sephora is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Sephora offer in-store pickup and same-day delivery?
Yes, Sephora provides in-store pickup and same-day delivery services, availability may vary by location.
What brands can I find at the Sephora store in Franklin, TN?
You can find popular brands such as Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, and many more at this location.
Where is Sephora located in Franklin, Tennessee?
Sephora is located at 1800 Galleria Blvd, Ste 1252, inside Coolsprings Galleria, Franklin, TN 37067.
What types of beauty products does Sephora at Coolsprings offer?
Sephora offers makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products.
Is the Sephora store accessible for customers with disabilities?
Yes, the Sephora store has a wheelchair accessible entrance for customers with disabilities.
Are appointments required to shop at Sephora?
No, Sephora does not require appointments for shopping in-store.
What languages are supported at Sephora in Franklin?
Sephora staff can assist you in English, Spanish, French, Chinese, Japanese, and Korean.
What nearby restaurants can I visit before or after my Sephora trip?
You can enjoy dining at nearby restaurants such as California Pizza Kitchen, The Cheesecake Factory, Sbarro, and Charleys Philly Steaks, all located in Coolsprings Galleria.
Are there other retail stores near Sephora where I can continue shopping?
Yes, nearby retail stores include Francesca's boutique, Altar'd State women's clothing, Victoria's Secret, Hot Topic, and Belk Outlet among others in the Coolsprings Galleria.
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