Scout's is a place for everyone & with services for the whole family, you won't have to sacrifice quality for convenience! Scout’s has been offering fresh cuts at affordable prices in for over a decade in Tennessee!
About Scout's Franklin: We’re excited to be a part of Canteen on Carothers, an up and coming indoor/outdoor urban hub for shopping, recreation, dining, and more. Situated in the heart of Cool Springs, Scout’s is located right off of Carothers Parkway, and in-between Cool Springs Boulevard and McEwen Drive. To ensure a spot, we recommend booking in advance or calling ahead.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.