At The Essential Face Seaside in Pawleys Island, nurse practitioner and principal injector Caroline Ford leads with expertise, artistry, and compassion. With 14 years of experience as a nurse practitioner, her knowledge, compassion, and eye for natural balance have made her deeply trusted by patients. Jen Griffitt, our licensed esthetician and massage therapist, brings over 22 years of experience, a passion for wellness, and a loyal following—to know her is to love her. Together, they deliver personalized, rejuvenating care where science and artistry meet.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.