Facility
Safety is paramount! We have taken every step to ensure your visit is a safe one. We have met the fire marshal’s specifications and take other steps above what is required.
Our massage rooms are warm and dimly lit for your relaxation pleasure. Our goal is to maximize your relaxation and wellness during your visit
The massage tables will have clean sheets and during cooler months, a warming pad for your comfort. Face pillow and regular pillow are utilized during the massage.
Environment and Decor
Great thought and love was put into every color and decoration you will see in Rose Spa! You will see a lot of blue color in the walls as it is considered by science a most relaxing color. Naturally, Chinese decorations are abound.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.