The Spa at Hotel Bennett is an urban oasis in the heart of Downtown Charleston. The day spa was designed with five treatment rooms, including a couples’ room, relaxation area, and a state-of-the-art fitness center. Wellness services include restorative facials and deeply rejuvenating signature massages. The spa provides a true King Street shopping experience for those browsing the exclusive retail offerings. Balance the mind, body and soul as you disconnect, unwind and rejuvenate.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.