Alexandra “The Wax Queen” is a Licensed Master Esthetician with over 20 Years experience specializing in Brazilian Bikini Waxing. Clients drive from RI, CT, MA, & NH to have their Brazilians done, as she’s known for performing her signature “as pain free as possible” Brazilians. She also prides herself in creating a safe & comfortable experience from start to finish- which clients love. There is a full menu of body waxing services, as well as custom Facials. Everything is booked online & to ensure that only serious bookings are taken, she is also prepaid & non-refundable. Of course, clients have the ability to reschedule themselves using the online booking should they need to. Rescheduling should be done prior to the 24 hr. mark.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.