Love And Hair Peace

Reviews

• RC

  Rebecca Colon

  1 day ago
  1.0
  I have a receding hairline that I am super self-conscious about and try to camouflage it with parting and color. Combline is perfect for me and what a dream come true. Consultation with Cassie was nice. 1st appointment with Ronnie was good for combline and highlights. Horrible results with 2nd visit. Removal of existing hair caused breakage and kinking and a small bald spot (used dry/rough combing oit). Expensive hair that totally could have been reused was thrown out. The highlights came out terrible. The placement of hair was off. The next day I asked to come in to have a touch-up highlight in the front, and/or a small piece added to the front. They asked me to send pics and was told they couldn't without even seeing me in person. Ended up touching it up and gluing pieces in myself by getting hair glue and desolver at the beauty store. I found out doing it myself is surprisingly easy and literally saves me thousands of dollars plus the 20-25% tip. I felt completely dismissed even explaining things. Also false info like you can't reuse hair when you totally can and that they like to have folks come in who are not satisfied, when all they did for me was had me send 2 pictures while I was at work. Was asked if I wanted to speak to Cassie and i said yes, and I still haven't heard from her. If you can, do a little research and ask the folks at a beauty store for tips to possibly do your own hair. It worked for me ❤️ and is actually really empowering. Save the money and go on a trip!!!!
• SS

  Star Sparks

  Oct 4, 2026
  5.0
  I found this salon a few years ago when it was located in Philly, and I immediately fell in love with them. I live on the other side of the state now, but I find it well worth the travel- you have to treat yourself in life, dead people don't get to spend money. I have had good-hearted fun with all of these girls, we kiki and laugh and have a good old time- & even when our view points differ, I find that we all talk to each other with respect and share where we are coming from in a fair way. All of these ladies have sent me good energy and I 1000% send it back to them. I love the vibe and I appreciate them all immensely. They make a difficult reality of treating hair deficiency feel relaxed and luxurious. I get compliments on my hair all the time. I couldn't ask for a better group of girls, it's a diverse and lovely crew. You are 10/10 in my book girls- stay golden, & all my love <3
• HH

  HJS

  Sep 30, 2026
  1.0
  If I could give less than one star for the overall experience, I would. My hair and color turned out beautiful, but unfortunately that is where the positive experience ends. I paid $1,600 for weft hair that had to be ordered and waited weeks for it to arrive. When it was delayed, my appointment was abruptly canceled, and when I asked to reschedule, I was initially told no and the receptionist ended the call. They called back the next day and eventually rescheduled me. I took the day off work and was told my appointment would take approximately 5 hours. I was there for over 7 hours and left after 6 p.m., despite planning to pick up my children based on the timeframe I was given. I received no meaningful updates about the delay. Meanwhile, the owner took time to eat and feed her child after school while my appointment continued to run later. I completely understand needing to eat and care for your child(but you are also working)the issue was the complete lack of consideration or communication regarding my time. During those 7+ hours, I was not offered a drink, food, or even shown where the restroom was. I also listened to the owner and staff openly gossip about other clients and discuss their personal business. It was extremely uncomfortable and unprofessional and made me wonder what would be said about me after I left. The biggest shock came at checkout. I had already paid $1,600 for the hair and understood installation to be approximately $600, plus a bleach/tone. Instead, my bill that day was nearly another $1,300 due to additional services/treatments whose total cost had never been clearly communicated to me beforehand. I paid the bill in full—approximately $2,900 total. When I expressed surprise about the price, I later received a lengthy email from the owner explaining how offended SHE was by my reaction. I responded politely, thanked her for the beautiful hair, explained my concerns, and even apologized that my reaction upset her. I received no response. Four weeks later, I called to arrange the maintenance/move-up service I had previously been quoted. My first message was ignored. After calling again, I received a text stating that I was “no longer a client” and that my one-star Google rating was “the last straw.” Most concerning, they still have portions of the $1,600 hair I purchased. Despite terminating me as a client, no one has contacted me about returning the remaining hair that belongs to me or explained how I can retrieve it. My hair is beautiful, and I will give credit for that. But after spending approximately $2,900, I expected transparent pricing, professional communication, respect for my time, discretion regarding other clients, and appropriate follow-up. Beautiful hair does not make up for this level of customer service.
• JS

  JoAnn Steen

  Jul 20, 2026
  5.0
  Absolutely love this Salon. Dealing with alopecia I Lost so much hair on top so I had a piece picked out. Cassie was wonderful to deal with and Ronnie is the best at sewing the implant in. It’s nice to have somewhere to go that understands what you’re going through. It means the world to me. Definitely recommend.
• SK

  Sara Kolecki

  Mar 29, 2019
  5.0
  Cassie is an angel and a miracle worker. I have trichotillomania and my hair is mostly shoulder length but 3 inches long at best on my crown. She set me up with a hair piece that looks totally natural and gave me more confidence than I've had in years. My hair has always been a sensitive topic for me, and not once in the 5 hours I was with her did I feel self conscious. She, Kate and Ronni (sp) lightened and toned my hair and the piece to the exact color I wanted. I was crazy nervous because she got me in 2 days before my wedding and it was my first time wearing any kind of extensions, but she and her team blew me away . Be prepared to spend a good bit if you get extensions, but that's only because she uses the highest quality Remy human hair and it is oh so worth the price. I could not be more grateful for this salon!

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