Spruce MediSpa Robinson

Reviews

• SS

  Saren

  Feb 23, 2026
  1.0
  I am extremely disappointed with my recent experience. I have been a loyal customer, but the service has gone downhill. The receptionist scheduled my appointment incorrectly, and after driving all the way there, I was told it was booked for a different day. This is completely unacceptable. On top of that, I was quoted one price and then charged significantly more. That is misleading and unprofessional. The equipment was also not working properly, and I had to wait about 30 minutes for the machine to start. Between the disorganization, incorrect pricing, and malfunctioning equipment, this place no longer feels reliable. I expected much better.
• RR

  RMS

  Jan 23, 2026
  1.0
  Ideal Image went bankrupt! Someone took over this location. It would have been nice to know when they called to change my appointment that the individual I booked was no longer there along with half of the other employees.
• BH

  Bryna Haspiel

  Jan 23, 2026
  5.0
  very friendly staff. I felt comfortable as could be
• DE

  Deborah Ewen

  Jan 22, 2026
  1.0
  Did a phone consult and was told 1 visit would do. Went for 1st treatment was told 3 more were needed. Asked for refund was told they do not give refunds. Spoke with Vanessa the mgr who suggested a different procedure. I tried it but was not happy. Asked for refund of the balance was told No. I filed for refund thru the district court and was awarded judgement iny favor. I wanied the 30 days they had to refund my money. Never got it called Vanessa &and was told she would call me back but never did. So now I have to file a lean against them. I also found many many complaints on line against Ideal Image. I REGRET going there and advise anyone not to go. It seems like the consultants are mainly there for the money, ex: let's get this done & bye. You would think they would do the right thing & return my money but Money can be an evil corruption of one's soul. I hope that one day them stealing my money happens to them so they know how vial it is.
• AG

  Amanda Grimes

  Jan 19, 2026
  5.0
  I always have a good experience at Ideal image I had Leigh for my visit today . This visit was the best experience by far. The results after my Botox appointment , turned out perfectly. She was so nice and very attentive and perfect to the details of where I needed the injection’s done.