L'Occitane en Provence

Reviews

• BC

  Blaze CX

  May 10, 2026
  5.0
  nice lotions and cool dude working there
• AC

  April Clisura

  Feb 4, 2026
  5.0
  I have always been a big fan of the products and their natural not-perfumey scents. I had a great experience at the store with very personable and helpful staff. The clerk and manager were very helpful and patient helping to use my old gift card that they were able to figure out even though they haven’t even had store gift cards available in recent years. The sales clerk gave me a generous amount of samples of both formats of the product so I could make sure I am not allergic before opening up the jar I purchased.
• SH

  Sondos Hussein

  Nov 29, 2025
  5.0
  Outstanding customer service from Richard! We stepped in to exchange an advent calendar for a set that would be better suited to fly internationally as a gift for a bride. After going back and forth for 20 minutes and asking endless questions, Richard came up with the genius idea to just repackage the products from the advent calendar into a smaller, lighter box since he could tell we were really just wanting to give those specific products as the gift, and weren’t totally satisfied with any of the other available sets. He was so so kind and offered to repackage it himself even tho the store was going to close in a minute. We insisted not to keep him late so he, instead, gave us several sizes of boxes and bags and tissue paper so we can do it. He was so generous that we had to stop him from giving too much. He truly made our day and was one of the best experiences of customer service we’ve had in recent memory!!
• EG

  emily gwynne

  Apr 23, 2025
  5.0
  First time to the store was just before Black Friday this past year. The man working was so kind and helpful and I left with two products and a bunch of samples. He also told me about their big Black Friday sale and refills for some of the products I purchased. I came back during the sale and purchased refills plus a body oil I had received a sample of and the same gentleman was working and again was kind and helpful. I have since been back to the store two more times, most recently a couple weeks ago during the friends and family sale. Every employee has always been so friendly, even if they were busy with another customer. I am going back tomorrow for more products that I received samples of recently since they were closed by the time I got off work today.
• DM

  Deborah Murray

  Jul 5, 2021
  5.0
  Products are pricey but alittle goes along way. So worth it.