We had a wonderful experience at Sephora! The three of us were looking for the right foundation shades and were quite confused about which ones would match our skin tones. Nadia was incredibly helpful, patient, and knowledgeable. She took the time to help each of us find our perfect shades, and we left the store very happy and confident with our choices.
Thank you, Nadia, for your amazing customer service and for making our shopping experience so enjoyable! ❤️
FE
Faith Evans
Jul 24, 2026
Joy was very nice and easy to talk to. She helped me get my first makeup kit and helped with every step of the process. I loved getting to know her as a person. Very grateful to have her for my first time getting makeup.
Had a makeup lesson with Jared, he was so kind and the routine he showed me is just what I was looking for. It looks flawless and stays all day. Protect him at all costs! 🌟
GT
Gabrielle Thall
Jul 10, 2026
I'm not a big makeup person and don't wear much of it, but I do love a good perfume. I went into Sephora knowing the scent I wanted, and Joy made the entire experience so enjoyable.
She was incredibly friendly, welcoming, and knowledgeable. She answered all of my questions without ever making me feel embarrassed or uninformed. Instead, she made me feel comfortable and confident, which I really appreciated.
I was perfectly happy to wait in line to check out, but Joy went above and beyond by helping me at the fragrance counter. Not only did she check me out right there, saving me time, but she also made sure I received my birthday reward. That extra level of care made me feel like a valued customer.
As someone who doesn't shop in beauty stores very often, I sometimes find shopping in person a little intimidating. This experience gave me hope that in-store shopping can still be personal, welcoming, and enjoyable. Joy's kindness, professionalism, and genuine care made all the difference. Because of her, I'll definitely be back.
Thank you, Joy, for making such a positive impression. Your name truly suits you—you really are a joy!
Would be great if some employees were at least a bit more nicer. Spent 10 minutes trying to find someone to help me, 1 employee was helping a person while other 2 were just chatting with them acting like they do something and ignoring others, the other girl was just trying not to pay attention to me when I came to her and ask for assistance.