JCPenney Salon

Reviews

• MP

  Marci Palermo

  May 24, 2026
  2.0
  I have shoulder length hair. I went there to have my roots colored, some highlights, and a cut. The cost was $282! They are not some high end salon and I have never come close to paying a price like that even when I lived in California. Unbelievable!!! Won’t be going back!
• JE

  Jean Eller

  May 23, 2026
  5.0
  Dawn is the BEST! Her skills far surpass anyone I have ever went to . She is my cut and color expert. I have been with her for over a decade.
• DG

  Domenique Geeraedts-Sears

  Apr 28, 2024
  1.0
  I'm giving 1 star based on my personal haircut, which is horrific. I wanted a bob, showed pictures, and explained, and now I have a flapper girls cut, which I can't even do anything with because it's too short to even fix. Now I just have to let it grow out and pray that I can find someone to fix it in a month, when I have some length to work with. Lillian hacked ALL of my already short hair off, and I went to the bathroom when the cut was done to cry. Unfortunately, I couldn't do a lot, because my son was still getting his hair done. Lisa, on the other hand, who did my sons haircut and wave, did a stellar job! He looks adorable and he loves it! I however, am devastated that I have to go to work, and the store, and my children's school looking like I do for the next several weeks. Be careful who you visit at this salon
• BS

  Brittany Swan

  Mar 7, 2020
  1.0
  This salon is terrible. Tori is her name she speaks to people with no respect. She attempted to make me get my hair done by someone I wasn’t comfortable getting my hair done by seeing how I have never seen her work I have seen the person I was requesting. She was very ignorant and very disrespectful when she called. I will never go to this salon. If I could rate them -10000 I would just for the fact they don’t realize customers do have rights and you can’t force them to do anything they don’t want to” customer is always right” even if you don’t like it tori