Great Clips

Reviews

• VR

  Varsha Reddy

  May 6, 2026
  5.0
  Got my layered haircut done by Tina and I love it! 💇‍♀️ It turned out really nice—clean, fresh, and exactly what I wanted. Thanks, Tina
• AW

  Ashley Waterman

  Apr 16, 2026
  2.0
  I took my children(4yrs and 3yrs) in for a haircut after school. I was a bit overwhelmed by the stylist, Elle, using terms I didn’t understand. I went to pull out a picture for my son’s hair and it seemed like a huge inconvenience to her. She called my son over to the chair and I settled my daughter into her seat. By the time I looked over she had buzzed the majority of my son’s hair. The reference picture was a low tapered fade with some length at the top. There was no fade at all and he now just has a bit of curls at the top. Not only am I disappointed with the cut but she was also complaining that he was moving too much for the haircut to look nice. At the end, she said it was a style for an older child and was very rude to me and my son. She also ended up cutting behind my son’s ear. My daughter’s hair turned out beautiful as it was done by a different stylist. Even though she was crying for a bit and squirming. Vanessa was great with settling her down and helping with my son at the end when Elle was frustrated with him. I wish she would’ve taken more time to listen to me and work with my son so he could have a decent haircut.
• CC

  Chaitra Chigurupati

  Feb 22, 2026
  1.0
  I asked for a simple 3-inch trim to get rid of split ends. Instead, I received a haircut that resembled a bob. My hair used to reach my lower back and now barely reaches my shoulders. This is by far my worst experience with my hair and I will not be back.
• KH

  Kyle Hanlan

  Dec 21, 2025
  1.0
  I had a very disappointing experience at this Great Clips location in Downingtown, PA. I was straightforward and clear about what I wanted: a very short cut — a #0.000 (or shorter) on the sides with a fade up to finger length on top. This is not an unusual men’s haircut, and I communicated it calmly and clearly. Instead of simply saying they couldn’t accommodate the request, I was told that my haircut was “too much of a problem” for the stylists there and that I should find another salon. What made the situation worse was that I was then asked to stand in the middle of the salon while the stylist loudly called out to the entire room, asking if anyone was willing to “deal with” a short haircut. The interaction was unprofessional, embarrassing, and unnecessary. If a salon isn’t comfortable or capable of doing certain cuts, that’s fine — but it should be handled privately and respectfully. Unfortunately, that was not my experience here.
• MM

  Mark MA

  Nov 20, 2025
  1.0
  Here’s what you get for a $21 haircut and a $5 tip. The stylist never showed me the back with a mirror and I’m pretty sure why. The neck line can’t really get more crooked and disjointed. Also probably an inch higher than any standard haircut. Contacted the Corporate customer service team and they were very responsive saying that the Downingtown Franchisee / Owner would contact me timely. Never happened. So, bye forever, great clips. I’ll never step foot in any location again.

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