Tangles Salon and Day Spa

Reviews

• RR

  Rice O' Roni

  2 days ago
  3.0
  Tangles was suggested to me by a friend and I have had the pleasure of having about three nail appointments here. The nail service is excellent, and the nail technicians do fantastic work! If you are looking for a salon that hand files instead of using drills, this is the place. They also don’t use acrylic, but offer plexi gel instead. Everyone has been very nice, friendly, and the staff seem genuinely happy to be at work. The vibe is welcoming, woman-supportive, and incredibly clean! However, the booking process makes the overall experience awkward and frustrating. Because they are so busy, you are typically scheduled a month out. Due to returning clients who seem to get priority scheduling, the appointments fill up quickly. Furthermore, when I have had to reschedule, the conversation with the front desk falls flat. The staff doesn’t suggest alternative dates or make rebooking a priority—they just leave it alone and tell you to look at the website. This hands-off approach makes the rescheduling process feel dismissive. As a first-time customer, I had no idea how to use their website and still resorted to calling to make sure it was correct. In hindsight, it would be much more professional and productive to just schedule right over the phone. While the quality of the nail service itself is great, the booking communication definitely has room for improvement. That is why I unfortunately won’t be returning due to these scheduling issues.
• SB

  Sam Brannon

  May 19, 2026
  5.0
  I’ve now had an eyebrow and nail appointment at Tangles and I’ll definitely be returning. The space is clean and everyone is very friendly. Brii did a chrome manicure that I love and was super easy to talk to. Thanks!
• HB

  Heather Boyer

  Feb 26, 2026
  5.0
  The staff at Tangles are always so kind and helpful.Tomas is the best massage therapist. I have used hair, facial and massage services and they have all been awesome!!
• EA

  Elizabeth Alexander

  Dec 4, 2025
  5.0
  Megan is a skilled, gentle, and all around excellent esthetician. She is knowledgeable and does great work.
• AW

  A Webb

  Apr 28, 2024
  5.0
  Great! Amazing. Got a massage for the first time was a little nervous. And he made me feel extremely comfortable! Talked to me. Let me relax I would recommend

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